So, in one of the worst pieces of customer relations in recent memory, Creative Labs tell a user who created packages to make CL cards work properly in Vista, to stop. Cue a huge user backlash, increasing media interest, and talk of class action lawsuits.
Corporate Greed: Creative Presents Cease-and-Desist Note to Developer Hero
When will corporate PR departments think before they act? And how much of an impact can the user-base really have?