I not a happy bunny atm. Ive had 2 items go bad, 1 DOA and 1 dead after 2weeks.
Aria.co.uk - My ram went bad after a couple of weeks so i RMAed it only to find out i must "send it at my own expense and risk". Ok, its only ram itll only be a couple of quid i thought, so im rather pished to find it cost £4.75!!
Komplett.co.uk - Got a hard drive DOA so i go to RMA it and the website says
I dont know if they'll want me to send it back at my own expense and risk yet, but i cant see sending it back being cheap going by the price i payed to send back my RAM.Quote:
This Item has a Direct manufacturer's warranty. If it is faulty it must be returned DIRECTLY to them. Contact information can be found clicking on the link below.
Am i right in thinking Aria have no right to make me pay to return as to my understanding "the customer must not be out of pocket because of inherintly faulty goods"?
And am i right in thinking my contract is with Komplett not the manufacturer (Western Digital) so they have no right to make me send it back to WD