ICT Noob - In at the deep end
Iíve recently secured a job working as an IT Technician in a school, despite my obvious lack of IT knowledge and qualifications, they gave me the job.
I spend the majority of my time doing administration, sorting printers/equipment and other general dogs-body tasks. The school did say that they would give me training, and to a certain extent they have, unfortunately, itís not enough and I still find myself struggling with routine requests from teachers and students.
I really want to pick up as much useful knowledge as possible. Just imagine that I have exactly zero knowledge and computers, servers, networks etcÖ I want to learn as much as I possibly can this academic year (2013/14).
Can you recommend any good websites or books that offer introductionary advice of server administration and help desk?
I am both fortunate and grateful for this opportunity and I really donít want to waste it. Advice please?