The Future of Employment in IT Support
It's now or never for old sysadmins to learn new tricks.
Interesting article - and I think I agree with the general thrust. End point devices are becoming more 'consumer' focused requiring little or no 'IT' support, infrastructure is moving from the server room into the cloud and corporate networks are (and will) being replaced by 3/4G connections to large networks which can already support high density of users. The need for system administrators won't be entirely eliminated but where before there were teams of 4-6 people to look after a SME's servers, network & endpoints, in future that will reduce to 1 - possibly less and the skill set will be managing and integrating the corporate directory with cloud systems to retain the ease of collaboration that ownership of the employees e-identity (email, logins to sharepoint like collaborative services). The more those people specialise in tying systems together with the string of python, php, powershell, sql etc, the more employable they will be. Those who's cling rigidly to skills which we think of as "infrastructure" will be out of work in 5-10 years, even in the land of British Schools which are notoriously behind when it comes to a senior management appreciation of technology.