BT Complaint contact details
I've been dealing with BT and their shoddy customer service for nearly 2 weeks and although I've tried to make a complaint no one has got back to me yet. I was told by one of their operatives that they don't have a complaints department but that can't be right surely? Although the problem is with Broadband and their so called tech support I wan't to make a generic complaint about how poor their service has been overall. Has anyone got any direct contact numbers/email address for their complaints department?
It's a bit annoying because a couple of years ago when I had a complaint I managed to speak to someone and the issue was resolved within the hour. This time, I don't seem to be able to get through to anyone who deals with complaints. All I keep getting told is "I can raise the complaint and someone will get back to you" and of course no one does.