Need an IM chat site/ program for User to IT?
Any ideas on an IM chat site (program if needed), Possibley through a 3rd party website.
For example, a student or teacher has an issue with a laptop and if the
open a live chat IM window with me they can tell me whats going on and
I can then proceed to remote into their computer.
I've though about AIM but I would like to avoid using a program,
I would prefer a site. I want to try as much as possible to lock down
communications between the users and me only. I want to
avoid teacher to teacher chat.
Maybe if I host my own site strictly for that? or have an add on to
the districts site?