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I've noticed that the last lot of toners we were given via our printer lease company were recycled. Fair enough I thought.
Recently i've been getting a lot of staff moaning the colours are off, like the toners are on their way out, which they are. 6% to be exact.....funny thing is they've been like that for a while now.
If they've been messing with things like the chips on the toners....could it cause an issue like this?
I'm going to say yes. We have similar issues here with refills.Quote:
Originally Posted by Little-Miss
Yes. Poor colour / quality and yield issues would be down to the recycled toner. Have similar issues with HP 3550 recycled toners. Everything from jammed fusers to exploding coloured clouds.
I agree refills are always going to be inferior. The chip on some toners is literally an expiry date, so even if it's brand new the printer could refuse it.
If the lease company are Kyocera approved, you have to ask why on earth they're using refills in the first place!
It's the not registering as empty that's annoying me. I wont change them until they are empty...which is an issue if the toner doesn't know its empty....
I'm emailing now... :)Quote:
Originally Posted by Michael
Would love to know what they reply or how they can justify using refills. Maybe worth mentioning it to your Business Manager who should be dealing with these issues also.Quote:
Originally Posted by Little-Miss
You've been to my school, right?! ;)
I have indeed... very nice it was too. It's called delegating a problem :DQuote:
Originally Posted by Little-Miss
We only use originals with our Kyocera. Been getting some great prices too, PM if you want info about our supplier.
First reply: They want to send engineer out....*rolls eyes*
Just go with it and see what happens. They're supposed to be the printer experts afterall.Quote:
Originally Posted by Little-Miss
we had recycled to reduce our printing costs, the HP Printers hated them, the basic brother mono toners just leaked and as for recycled drum units, they too are a waste of space.
Mind you, we send all our old HP toners back to HP, so they must reset the chips. They give us nothing back though.
yup dont buy/get recycled ones, we have no end of problems with them.
Engineer came out today. He's coming back....with original toners!
I'M NOT STOOPID!