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General Chat Thread, BT Outage in General; For all of you on BT broadband lines at work - you probably can't read this but its down across ...
  1. #1

    glennda's Avatar
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    BT Outage

    For all of you on BT broadband lines at work - you probably can't read this but its down across half of england.

    From traceroutes seems to be part of BT main core...

    Woops!

    http://btbusiness.custhelp.com/app/service_status

  2. #2

    Oaktech's Avatar
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    And ironically the page is not displaying for me...

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    glennda's Avatar
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    Quote Originally Posted by Oaktech View Post
    And ironically the page is not displaying for me...
    It didn't for me first time around - broadband appears to have come back now! Although originally it said expected ETA 3pm!

    who unplugged the routers?

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    witch's Avatar
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    So when I get to my other job tomorrow I will no doubt get
    "The network went down AGAIN"
    *sigh-

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    Oaktech's Avatar
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    Quote Originally Posted by witch View Post
    So when I get to my other job tomorrow I will no doubt get
    "The network went down AGAIN"
    *sigh-
    Then the answer is

    "No, MY network did not 'go down'. SOMEONE ELSE'S network, over which I have NO control went down. Heres the number to call and complain, don't moan at me about it"

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    plexer's Avatar
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    No issues here on the BT ADSL connetion.

    Ben

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    glennda's Avatar
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    Quote Originally Posted by plexer View Post
    No issues here on the BT ADSL connetion.

    Ben
    was about 15/20 mins - is it a business line? not sure if home network was affected. It appeared to be a the very core of the network HOP 7 was down.

    1 <1 ms <1 ms <1 ms 192.168.222.1
    2 60 ms 99 ms 99 ms 10.0.0.138
    3 13 ms 14 ms 13 ms losubs.subs.dsl3.th-lon.zen.net.uk [62.3.84.25]
    4 13 ms 13 ms 13 ms ge-2-1-0-131.cr2.th-lon.zen.net.uk [62.3.84.253]

    5 13 ms 13 ms 13 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
    6 13 ms 13 ms 13 ms linx2.ukcore.bt.net [195.66.236.10] <THIS IS WHERE IT PREVOUSLY FAILED>
    7 21 ms 14 ms 15 ms core1-te0-8-0-7.faraday.ukcore.bt.net [109.159.255.100]
    8 14 ms 14 ms 13 ms acc1-10GigE-0-2-0-2.l-far.21cn-ipp.bt.net [109.159.249.28]
    9 14 ms 15 ms 15 ms 109.159.249.96
    10 22 ms 22 ms 23 ms 213.120.183.6
    11 25 ms 77 ms 24 ms 213.120.179.186
    12 55 ms 50 ms 51 ms 217.41.169.108
    13 23 ms 23 ms 23 ms 217.41.169.206
    14 26 ms 25 ms 25 ms 213.120.181.93
    15 55 ms 50 ms 48 ms Client

    Trace complete.

  8. #8
    jamesfed's Avatar
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    Irony is I only just had a email from BT offering their Broadband services!

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    plexer's Avatar
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    Quote Originally Posted by glennda View Post
    was about 15/20 mins - is it a business line? not sure if home network was affected. It appeared to be a the very core of the network HOP 7 was down.
    hmmm it was a business ADSL line and I've just remembered it's been moved to Talk Talk <----- There's your problem lol

    Ben

  10. #10

    glennda's Avatar
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    Quote Originally Posted by plexer View Post
    hmmm it was a business ADSL line and I've just remembered it's been moved to Talk Talk <----- There's your problem lol

    Ben
    That would be why it worked!!

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    My Modems came back up with 172.16.x.x addresses!

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    glennda's Avatar
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    Quote Originally Posted by strawberry View Post
    My Modems came back up with 172.16.x.x addresses!
    on external interfaces? Have they changed back?

  13. #13

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    Did not affect our .NET

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    We got hit by this too - never had issues on our BT-operated ADSL line, but we've had a few problems on our BT Infinity. Tempted to get a second Internet line put in so next time this happens, we can just switch over to the other one and carry on; Internet access is too critical nowadays.

    The irony is, when I phoned BT, their automated message suggested I check their service status web page. Um, one problem with that suggestion...

    The second irony is that I was taking loads of phone calls about it, but couldn't tell everyone because we use a web-based email system! Time to look at a netsend-esque messaging system, methinks.

  15. #15

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    Quote Originally Posted by glennda View Post
    on external interfaces? Have they changed back?
    Yup, Was about 20 mins downtime before they sorted themselves out. Had all 3 modems with them



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