General Chat Thread, What ticketing system/ it call logger do you use? in General; OTRS ( IT Service Management Software - Free Open Source Help Desk - Problem Management System - Customer Interaction Software ...
19th June 2012, 10:28 PM #31
OTRS (IT Service Management Software - Free Open Source Help Desk - Problem Management System - Customer Interaction Software | OTRS). Very powerful open source helpdesk which can be configured to be ITIL compliant with incident management, problem management, service and configuration management and change request management. Sends and receives emails or a web interface.
20th June 2012, 07:56 AM #32
1st August 2012, 08:39 PM #33
- Rep Power
I work with Dell KACE. It can do what you are are asking, however as mentioned by several users above it is more than just a Help Desk service. You can learn more here
By russdev in forum US MIS Software
Last Post: 19th March 2012, 05:11 AM
By tech_guy in forum General Chat
Last Post: 6th May 2010, 02:50 PM
By ashleyrobinson in forum General Chat
Last Post: 10th January 2008, 09:05 PM
By russdev in forum Blue Skies
Last Post: 20th March 2007, 09:19 AM
By in forum How do you do....it?
Last Post: 10th March 2007, 02:53 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)