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| | #31 | |
![]() Join Date: Jul 2005 Location: Kettering, Northants
Posts: 4,990
Thanks: 50
Thanked 194 Times in 101 Posts
Blog Entries: 1 Rep Power: 50 | Quote:
I know there are stereotypes out there that certain departments know nowt about IT but She does not fit into that. The good side is that when she needs stuff doing she can do it herself with no qualms, when she speaks to software / hardware suppliers (eg IWB stuff) she has openly laughed at them when they have tried to blag ... and told them to sling their hook and the reasons why, and it means that other than the odd thing at home, I never have to look at her machines. The downside is that the NM at her school knows he cannot fob her off with an excuse ... and she knows how support works in schools, she knows if she is being palmed off with cr*p. It means that she *always* wants the best kit and she knows how to use it. | |
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| | #32 | |
![]() Join Date: Jun 2005 Location: Kent, England
Posts: 820
Thanks: 27
Thanked 74 Times in 37 Posts
Rep Power: 24 | Network Manager for a all Girls' Grammar in Kent - and my other half can use MSN and that's about it :P Quote:
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| | #33 |
![]() Join Date: Oct 2005 Location: dundee
Posts: 199
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0 | "When a Technician tells you that they’ll be there shortly, reply in a scathing tone of voice: 'And just how many weeks do you mean by shortly?' – that motivates us." I would simply tell whoever asked me in that tone of voice to 'shove it up the proverbial'. |
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| | #34 |
![]() Join Date: Jul 2005 Location: Kettering, Northants
Posts: 4,990
Thanks: 50
Thanked 194 Times in 101 Posts
Blog Entries: 1 Rep Power: 50 | "Don't forget that repeatedly turning the computer on and off before it has finished loading is nearly always the best fix for any problem. Should a member of the support team tell you otherwise they are obviously new and you should tell them how to do it properly. "This also goes for telling a technician how to change the toner in your printer. They have probably not done it very often and will need reminding." |
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| | #35 | |
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beeswax | |
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| | #36 | |
![]() Join Date: Jun 2005 Location: x-communicated
Posts: 3,604
Thanks: 35
Thanked 12 Times in 10 Posts
Blog Entries: 2 Rep Power: 17 | Quote:
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| | #37 |
![]() | and *back on topic* [ Although not new and fragerant [or being able to spell either], I'd like to introduce myself too: I'm ...er.... "IT dogsbody" in the good old way of "do this... do that... we dont need external companies to do it - you are the resident genius so you can do it all" type job description [maybe thats what it should be hehe] I have a ICT co-ordinator above me who is also the deputy head and [bless him] got thrown into the IT role many moons back so I cant blame him from knowing little on IT [but not knowing what a IP address is was hilariously amusing lol]. As i'm only classed as ICT Support Officer [I think - on some things it still says IT Technician] I do 100% more than my job is lol network managing, setting up, yada yada yada.... We havent had a external company do anything IT-wise in years - muggins has [more-or-less] done the lot I'm in the heart of wales [yes, countries do have hearts ok? lol] - u can see my sig/location for whereabouts - and have been in this job for 8 years it must be - its been so long that i forget lol Side projects and spare time - when not talking to mark about work on msn lol - would be application repackaging, website stuff, repairing/building/condemning pc's outside of work, various development type things, [online] gaming,....and oh yes, watching films with my g/f / partner and going out on the 'lash' [when i can be bothered lol] Did i mention moderating boards on edugeek? hehe and being active in a few other forums too *Phew* well thats my life for you all on a silver platter lol Cheers N. |
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| | #38 | |
![]() Join Date: Jul 2005
Posts: 904
Thanks: 7
Thanked 20 Times in 17 Posts
Rep Power: 13 | Quote:
Perhaps its nature's way of evening up the gene pool.... | |
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| | #39 |
![]() Join Date: Nov 2005 Location: County Durham
Posts: 5,559
Thanks: 90
Thanked 81 Times in 65 Posts
Blog Entries: 1 Rep Power: 36 | Hi everyone I've been a technician for 2 years, until I was moved over to the (temporary) role of "Website/VLE Manager" in my job for "numerous reasons". I live "up north" in a town called Newton Aycliffe and travel to Bishop Auckland (few miles) to work in a medium-sized 11-16 secondary school. My colleague, boss, and friend is on here too under the guise of "bossman" and should make an appearance shortly. Nice to meet you all 8) |
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| | #40 |
![]() Join Date: Oct 2005 Location: Manchester
Posts: 1
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Rep Power: 0 | Hi all, Thought it was about time I stopped lurking and this thread seems like the ideal place to 'come out' so to speak. I have been ICT technician at a primary school for 3 years although I am currently off on maternity leave until early next year so I'm using this site and others to keep myself up-to-date while I'm off. I can identify with others comments about being IT dogsbody and having an ever changing job description Cheers Immacolata |
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| | #41 |
![]() Join Date: Nov 2005
Posts: 2
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Rep Power: 0 | Hi everyone I have never joined a forum before but this one is just too good miss out on. What a fantastic resource. I have worked in a High School in Tameside near Manchester for over 2 years now. My official title is Network Manager but anything with a plug on seems to fall under my remit. We have 5 servers - approx 200 desktop clients - 60 laptops - a wireless network and all the usual stuff. Dropped RM about 18 months ago and went Win2k3 server and fully xp pro, being MCSE, A+, network+ e.t.c certified I wasn't too worried and haven't looked back. I have 1 technician who also looks after the web \intranet\vle side of things. I look after both curriculum (is that how you spell it?) and Admin networks and look forward to being actively involved in the forum in the future. |
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| | #42 |
![]() Join Date: Dec 2005 Location: Gloucester
Posts: 20
Thanks: 7
Thanked 0 Times in 0 Posts
Rep Power: 0 | Hi everyone, I'm the Network Manager / Senior ICT Technician at a girls school in south east London. James |
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| | #43 | |
![]() Join Date: Nov 2005 Location: County Durham
Posts: 5,559
Thanks: 90
Thanked 81 Times in 65 Posts
Blog Entries: 1 Rep Power: 36 | Quote:
Your set up sounds similar to ours though we still have RM CC3 and I'm the website/vle person at the moment (pushed into by management & governors). Finished website and we don't even have a VLE yet I'm sure "Should be able to twiddle your thumbs in both directions" wasn't in my job description when I started :? | |
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| | #44 |
![]() Join Date: Dec 2005 Location: Birmingham
Posts: 2,152
Thanks: 28
Thanked 165 Times in 133 Posts
Rep Power: 40 | Hi everyone, I've been an ICT Technician for 5 years, managing a 2000/XP network at a Junior School in Birmingham. I recently became qualified as an MCP and slowly working my way up to an MCSE. This is day two of me joining this forum and I think it's great. Friendly people, good advice and a general positive atmosphere. Good to meet you all - Mike |
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| | #45 |
![]() Join Date: Jun 2005 Location: Leicestershire
Posts: 5,146
Thanks: 34
Thanked 80 Times in 55 Posts
Blog Entries: 1 Rep Power: 32 | Hello to all our new members wlecome aboard feel like i should some 60's american tv character from an old little american town "well howdy there stranger what can we do for you, have a some peacon pie..." anyway Russ |
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