Iím just looking for peopleís experiences of managed services pro and cons
Face-Man posted back in 2007 (here)

with the questions Iíd like thoughts on
Has it cost more/less ?
Has it restrict/enpower learning ?
Has it met expectations ?
Does it deliver reliability ?
How would you improve it ?

We are not managed at the moment but the point has been brought up. We have a vanilla network (god I hate that term) virtualized, San, sharepoint etc and everything in house set up and managed by us no external support but for SIMS and these forums. We cable everything ourselves to boot. We are more than capable of providing a top quality network.
As we are moving to a new build ICT contractors are due to be appointed, this is where the managed services come from.
For upcoming discussions Iíd just like some experiences for both side of the argument