On topic: Bear in mind this is a necro post from Jan 2012 and it is coming across as a bit of a witch hunt against the company! @davepetty is already saying he is looking for feedback from members to improve his services which I think is a good sign. Personally I'd say this is a case of legit business making a few errors that could be pointed out and cleaned up.
nephilim posted is illuminating but smacks of third hand information. As the original people aren't there to comment any information from the site is automatically several times removed from reality. New testimonials should help that defo. It helps that you put in an appearance in this thread too as it shows people that there is a real individual behind the site that is willing to put their head above the parapet - scammers wouldn't do that now would they?
CAM (5th June 2013)
Many thanks to everyone on here.
I love edu geek I have been using it for years (not enough recently though)
I will take any criticism positively and try to improve, I am a normal bloke trying to make a living by been honest and giving something back to schools as well as (hopefully) making some money and employing young local people.
But please any advice would be great.
I really do appreciate it.
Hi Dave, out of interest do you refurb and sell on or just break down and sell the parts for spares?
Hi Tech Guy
We do both really
We have a leasing laptop leasing business so we use parts for that, we also have a little shop that we sell refurbished laptops from.
We are also building a website to sell refurbished ones on.
I was contacted by Laptop for Teachers a couple of years ago... I was a little sceptical about it, rang up a couple of the schools on the testimonies page, most of the people on there had moved on, only spoke to one person who had used Laptop for Teachers to get rid of some old laptops and they had good things to say about them.
A good review.
Just get those reviews up from more recent customers (check if they're happy to have contact details available also)
Getting testimonials and feedback is all about making it as easy as possible for someone to give it. You don't need it written down so just talking to someone over the phone (perhaps offer a free thingymagig) and asking them if it's okay to list them as a customer would do wonders for updating those testimonals.
If you pick up the laptops yourself, you could maybe talk to them then and get some feedback straight away whilst loading up.
Used them quite a few times at my last place - a good deal in all cases (although HP trade in cash back is better most of the time).
^ that is something I can trust, James, offer to be a testimonial for the man!
Thank you for putting an honest assessment of your dealings with us.
As you may have have read I have not been pushing testimonials as I thought it would irritate all the schools I deal with by asking, So I have not really pushed it.
Having the feedback back from edugeek users I have realized how important testimonials are, and I would be really grateful if you could give me an honest testimonial for our website.
Many thanks in advance
Always amazes me at how quickly people on here like to shoot down and stamp all over a new supplier. I appreciate you may be trying to help others not get burned but this whole thread stinks of guilty until proven innocent.
We are all busy, we all have had bad experiences with our suppliers but not everyone is out to rip us off.
ButterflyMoon (6th June 2013)
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