General Chat Thread, Lonely in General; Originally Posted by witch
I get very lonely. In one school I have an office stuck away at one end ...
7th December 2011, 09:23 AM #16
Originally Posted by witch
7th December 2011, 09:40 AM #17
I'm hardly in a cupboard (big office, with NM office behind a glass partition, and a server room at the end), but yes, it's lonely. The doors are maglocked - there is only staff/student interaction when they come in, and that's usually not the best time to interact, as it's a "nned" call.
It wasn't as bad when I had a junior tech sharing this office with me. We could converse, have a laugh and make even the bad days go well. Now it's just me and the NM, and we're on the verge of a big disagreement in terms of..well, everything really. We rarely converse "normally", and a lot of what I get is..not entirely pleasant.
Our Video tech feels the same, again - he's hardly in a cupboard. Big office, back of the theatre, control decks like a concorde, Avid rigs etc etc. However, he's behind maglock doors too, and it's just him, in isolation. I know he's frequently bored and isolated feeling. So, we're trying to combine forces and get him up here 3 days a week as honourary IT support. We can then assist him with his workload, and vice versa.
I do walkrounds - we have phone, helpdesk, email...but I'm finding a HUGE chunk of "everyday" issues aren't reported, purely down to the "argh, more work to submit it than it's worth", or "I don't want to call up in case I'm told off/doing something silly", or "I don't have the time to do this while teaching a class". NM isn't overly happy about the walkrounds, but as I see it, my role is end user support...and any means to that end has GOT to be a good thing if it means we stay on top of everything. God knows, a small ignored issue soon snowballs in unexpected directions..
It's not like we don't have SERIOUSLY good radios if I'm needed, after all.
7th December 2011, 09:45 AM #18
Originally Posted by Sirbendy
Set up skype with a webcam. Free, easy to use [apparently] You're both still in your offices, so no-one can moan about it.
Plus you can claim it promotes interdepartmental cohesion.
8th December 2011, 09:19 AM #19
It's a thought..ha! We can give him VLC to his kit down there and forward his phone to the second one I installed in here though.
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