General Chat Thread, Phone Scam - Windows virus in General; This afternoon at home my ex directory phone rang and the chap who told me he was called Ryan speaking ...
13th October 2011, 11:44 PM #1
Phone Scam - Windows virus
This afternoon at home my ex directory phone rang and the chap who told me he was called Ryan speaking with a distinct Indian Continent voice with background noise from a very busy call centre went on to tell me that my Windows computer had been identified as running slow because it was infected with a very prevalent virus. Matey then asked me to turn the computer on so that his technicians could check it out and fix it!
Telling him I didn't have Windows but only Linux and Mac didn't deter him too much he persisted telling me that the company he represented (IT Solutions - a web search identifies several legit companies under that name) was working for Windows to sort this global problem out. I then pointed out to him that if I did have a Windows PC with an issue I'd simply pop a new hard disk in and reinstall a clean OS. He told me that a new HD and OS wouldn't solve the problem - it would still be infected! Asking him for a telephone number he gave me a number prefixed with 0203 ringing the number later it rang through to some innocent plumber.
What disturbed me was he fact this scammer had my phone number, name and address. He gave up after about 10 minutes realising I wasn't taking the bait but did reveal that fixing the "problem" would cost no more than £30.
I'm presuming that if these people do con some person to switch their PC on they are directed to an iffy web where a trojan downloads - I wonder how many people actually fall for it and more to the point what is our Government doing to bring these evil gits to justice?
14th October 2011, 12:08 AM #2
There's been a lot of these recently. It's usually the elderly that fall for them.
14th October 2011, 12:24 AM #3
My mum has had a couple of them call her. She just tells them that I work for Microsoft and could she take their details so I can get in touch. Strangely they hang up at that point.
14th October 2011, 12:50 AM #4
I've had them a few times - each time they claim they are from a company representing various UK broadband companies - Sky, BT etc. They tell me they can tell my machine has got a virus and need to connect to clean it for me or else my broadband would be turned off.
Originally Posted by riffleman
This is where being in the know can help - I told them I had an iPad connected and didn't own a computer. They kept going so I asked for the name of the virus. He was quite persistant so in the end I started laughing at him and asking him IT questions to which he couldn't answer. In the end I hung up.
14th October 2011, 08:29 AM #5
14th October 2011, 08:51 AM #6
Our secretary was being bothered by these scammers at home. They kept calling back. I told her to tell them the police were now monitoring her line because of nuisance calls.
The phone line went dead and she hasn't heard a thing since!
14th October 2011, 08:57 AM #7
I get my wife's whistle and blow it as hard as I can down the phone.
14th October 2011, 09:13 AM #8
i read somewhere that a lot of the people actually doing the calls are rounded up by criminal gangs and are forced into doing it, so it's not exactly their fault.
still yet to have one, if i find one i might just go with "i work for police/microsoft/etc"
14th October 2011, 09:21 AM #9
I know someone who got scammed by these 's - they claimed to be from Microsoft and that her computer was infected with a virus.
After convincing her to download and run TeamViewer, they connected remotely and proceeded to do all manner of things to her computer including downloading a pirated copy of Windows 7 Ultimate from TPB using µTorrent. Apparently this comes "free" with the anti-virus software subscription. If she didn't hang up and unplug the router I'm not sure what else they would have done.
Part of the chat log is shown below. The poor spelling and grammar is theirs.
i can tell
once u subscribe than we get license key of that softwares dan we put all comtains in it..
microsoft windows 7 ultimate
pop up blocker
1yr = £59.99
3yr = £89.99
8yr = £119.99
14th October 2011, 09:44 AM #10
- Rep Power
I would love to receive one of these calls, i'd make them wait ages or attach the phone to dogs collar and let her run round with it. My parents had one, and the same bloke rung back about 8 times in 1 week. Dads got a mac and thats it but he wouldn't listen. Think in the end they jsut left him on the phone listening to nothing!
14th October 2011, 09:53 AM #11
Find that quite funny for a Friday morning.
Originally Posted by Ste_Harve
I hope people dont fall for it, occasionally i email out to staff and students here to make sure they dont fall for this kind of thing. Not everyone is a tech or has a massive amount of common sense so just try to be a little more helpful. People still email or speak with me asking about "my bank has emailed me asking for my account details, but im with RBS not halifax"
well its not your bank then is it LOL.
14th October 2011, 09:54 AM #12
Via Boing Boing, an interesting article from Mother Jones about Indian call centres:
Originally Posted by MK-2
My Summer at an Indian Call Center | Mother Jones
14th October 2011, 09:57 AM #13
I know of instances when a child answered the phone and they still tried to get them to carry out the instructions.
26th October 2012, 10:46 PM #14
Well, they're still going strong. I've had three calls in a fortnight at least, and have started logging them. They are making wild stabs at my broadband supplier (so far they've tried BT and Sky) and the voice is changing from male to female now. My parents have had some calls too, which has bothered them a bit. You can report them to the ICO which I have done, but not sure what good it will do.
Stop Unwanted Sales and Marketing Telephone Calls - ICO and scroll down to the bottom link which takes you to
I guess if you can give some details about the calls and dates and times it may help them to build up a picture. Was going to ring BT but a quick Google search showed this would prob be a waste of time as the number just comes up as International and 1471 returns no number given.
Having Googled the supposed company name and nuisance calls, I turned to trusty Edugeek and found what I needed in minutes! Going to try the "police are monitoring my phone for nuisance calls" approach if it starts to annoy me. In the meantime, one of the other approaches may be more fun, though I'm not sure I want to be sworn at!
Thanks to Andie from:
speckytecky (26th October 2012)
27th October 2012, 03:08 AM #15
Re: Phone Scam - Windows virus
Drop in that you are using unix. If you say linux they're beginning to catch on...same with mac. They'll soon stop. Not had a call in about 7 months since saying I use Unix.
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