General Chat Thread, Netbook warranty question in General; I've got a couple of Samsung netbooks with damaged hinges. From the look of them the screens have been pushed ...
26th September 2011, 04:18 PM #1
Netbook warranty question
I've got a couple of Samsung netbooks with damaged hinges. From the look of them the screens have been pushed back too far damaging the hinge/screen joint. Are faults like this covered under warranty?
IDG Tech News
26th September 2011, 04:38 PM #2
I take it you mean someone has done that to them? If they've arrived like that then tell your supplier to sort it!
26th September 2011, 04:44 PM #3
I don't fancy your chances unless you have accidental damage cover included.
Worth a try though.
26th September 2011, 05:07 PM #4
I have Samsung netbooks and I was able to return one under warranty with a damaged key - that a child had pulled off - they replaced it with no problem so it could be worth a go.
28th September 2011, 02:14 PM #5
The netbooks are 2 years old so 1 year of warranty left to run. I've had a keyboard replaced before without problem so I suppose I've been lucky so far in that I've not really had much damage as I was expecting far worse.
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