got this from newsletter (

We don’t want to lose you, but we would like to help The Royal National Institute of the Blind (RNIB). The RNIB is recruiting IT volunteers. They are the UK’s leading charity providing advice and support to people with sight problems. Many use PCs and other IT equipment as part of their daily lives. The RNIB provide a support service for technical problems with hardware or software. Clients contact the RNIB with a problem and an IT-skilled volunteer in their local area is asked to contact them to arrange a time to visit. Problems include software installation, hardware set-up, printer jams, etc. Volunteers fill in a skills questionnaire so that they can be matched with each problem. All volunteers undergo a Criminal Records Bureau (CRB) check. There is a strong support network in place for volunteers including a forum and a technical support line manned by staff experienced with software for the visually impaired. Times are flexible and volunteers can decline requests if they are unable to help.

Volunteers are required throughout the UK but especially in Liverpool, Cornwall, Scotland and London. Anyone interested in volunteering with the RNIB should contact Ann Grundy in the Volunteer Development & Operations Department on

Tell us about your experience with the RNIB service. IT4Communities might learn from what you tell us, even if our own charities get less of your time and effort.