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General Chat Thread, New Job as an IT Technician! in General; Originally Posted by sqdge My technician, however, has been at the school for over 6 years. She still tries to ...
  1. #16

    witch's Avatar
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    Re: New Job as an IT Technician!

    Quote Originally Posted by sqdge
    My technician, however, has been at the school for over 6 years. She still tries to get me to trip up, .


    And why do you suppose that is? Um - something to do with getting a job with no experience?!!
    I'm sure you are a very capable bloke, but it is sometimes very different in the real, school world so I hope you do make it clear that you respect her experience and listen to her occasionally!

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    Re: New Job as an IT Technician!

    I'll be 21 in June - our ICT Services structure is a bit out of the ordinary I guess - we have a Network Manager and we also have a IT Assistant. My role falls somewhere between that in that I do most of our planning/budgetary management etc, although I don't directly line manage anybody. Our IT Assistant is about 6 months younger than me and is on a student apprenticeship.

    I think Line Managing somebody older is always going to be a problem, particulary somebody who might see you as 'being brought in over thier head'

    Kyle

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    Re: New Job as an IT Technician!

    I think Line Managing somebody older is always going to be a problem, particulary somebody who might see you as 'being brought in over thier head'
    @Kyle - I can understand where you might think this but with experience you will realise that being line managed by somebody younger is not a problem unless you both make it one.


    I am 21 and landed the job as School Network Manager despite having no experience
    @sqdge - I'm a little concerned that you say you were appointed despite having no experience, did you fabricate your cv have you really got the site managers job instead!!!

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    Re: New Job as an IT Technician!

    I have to admit it's a little concerning that you got appointed as the Network manager without any experience in the job. Kinda worries me how I got mine now lol. The ICT Technician has been there for 6 years? Didn't they apply for it? If they did and didn't get it I could understand why they are a little annoyed sounds like internal politics to me! But congrats nevertheless everyone needs to start somewhere Network Manager seems a little unusual for a first tech job though .

    Back to the original topic:

    Don't worry about being younger or changing things quickly if you have a strong personality and don't rub people the wrong way you can pretty much implement anything you want you need to back up your arguments with facts though.


    Wes

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    Re: New Job as an IT Technician!

    Words of wisdom this thread my own advice there will be someone who attempts to order you about in public "do this now" and they are often quite high up this saying will do you well..

    "I understand your issue but at the moment I am doing this I will get around to your job at insert time here"

    If they rant, rave, shout just make excuses and leave and if they threaten or go to head explain the situation when get questioned.

    You will be surprised the head knows who on the staff are demanding and will often support you.

    Next treat everybody the same from head to the cleaner.

    Last but not least before start job go and listen to manager tools members podcast on DISC this imho must be made mandatory listening..

    Russ

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    Re: New Job as an IT Technician!

    IN RESPONSE:
    The technician may have been there for over 6 years, but it has been made clear that I know more about computers than she does (she was promoted to IT Technician from her original position as dinner-lady). I am also extremely familiar with the school having been there as a pupil and been involved in its workings since then - so the school politics are nothing new to me.

    Surprisingly, I did not fabricate my CV - it shows quite clearly that I am a psychology graduate who trained as a printing services manager (with some quite random jobs in between). I think I got the job because of my knowledge of IT equipment, because there was no issue of me blending into the school (I was pretty well blended in to begin with), and my track record on purchasing.

    The school openly acknowledged that they took a risk employing me - but my contract was renewed the other day, so I must be doing something right. As long as there's EduGeek how could I possibly go wrong?!

    I hope that clears things up.

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    Joedetic's Avatar
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    Re: New Job as an IT Technician!

    Ooooh it's creepy you say you're a psychology graduate.

    The guy that incorrectly designed and built our old network was a psychology gradudate. I hope there's no correlation between the two!

    I'm sure there isnt...he was a silly, silly man! (huzzah for polite insults)

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    Re: New Job as an IT Technician!

    I know more about computers than she does
    I think I got the job because of my knowledge of IT equipment
    I wish you all the best with it sqdge and congratulations on your contract renewal and while I might sound annoying and bitter, its not directed at you, its directed at the poor judgement and relates to the importance the teaching fraternity have on the support elements of a school. I know there have been rantings that schools are not businesses although I disagree in part, but I couldn not see any business worth its salt employing anyone as their network manager based upon the quotes above.

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    Re: New Job as an IT Technician!

    Hey, im 21, landed the ICT Techy job as i turned 20. I feel that being the youngest they do try and support you more in a different way. Well atleast some staff do. I work with 3 other people, 1 of which I feel doesnt like it when im reading and trying to learn all the while.

    My mission is to try and look at what we've got and make it as efficient as possible. At first they didnt agree with anything I suggested. They claimed they'ed already tried it. I said we can roll out applications from the server rather then every couple of days going around to each machine and making a change manually. Im still trying to get the system that way. They dont like ghosting or using RIS. They'd never even heard of things, shadow copies SAN, NAS etc.

    I had a chance to create my own network in 1 class room. THey give me a PII server with 256MB RAM and 8GB HDD. Thats running a classroom of 16 machines slowly but it does the job. Everythings automated and set how i'd set it. So as a result ive never had to fix a problem other then hardware failure in the past year. I spent a month planning it out using my methods of unattended installs etc.

    I suppose it depends on how clued up your team are. Mine are great at their own things, setups etc. But because im good at unattended and new or old existing technologies and its alien to them, its very very difficult to tell or explain what your doing.

    SATA is somethings they have only just come across, yet I made a pc about 3-4years ago with it in. The importance of a good graphics card and without they decent video drivers the machines alot slower..

    But thats what I see as common knowledge. Unfortunatily they do it for a job and enjoy it, they ent as sad as me who loves playing with IT as a hobbie. It helps if you enjoy it as much as we do.

    Just learn what you can, its great experience. Im not allowed to use SIMS or anything like that but thats absolutly fine with me. Things can go wrong for any reason and being as I get the finger pointed at alot I certainitly dont want to be the reason for SIMS going down.

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    Re: New Job as an IT Technician!

    Quote Originally Posted by ctbjs
    I could not see any business worth its salt employing anyone as their network manager based upon the quotes above.
    I wholeheartedly agree with you - and I never actually expected to get the job. But now I have it, I'm determined to do the job well.

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    Re: New Job as an IT Technician!

    Quote Originally Posted by ctbjs
    I think Line Managing somebody older is always going to be a problem, particulary somebody who might see you as 'being brought in over thier head'
    @Kyle - I can understand where you might think this but with experience you will realise that being line managed by somebody younger is not a problem unless you both make it one.
    It doesn't bother me personally but there are obviously cases where people *have* made it a problem.

    Kyle

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    Re: New Job as an IT Technician!

    Quote Originally Posted by sqdge
    The technician may have been there for over 6 years, but it has been made clear that I know more about computers than she does (she was promoted to IT Technician from her original position as dinner-lady).
    Sorry to harp on about this mate, and I am sure that you are extremely good at what you do, but I do hope you don't speak as you post:
    Tell me why someone who is a psychology graduate and printing manager should automatically know more about computers than a dinner lady? I found your remark extremely derogatory.
    You have obviously learned computing alongside your other studies/employment, so why couldn't that apply to a dinner lady too? Most women are dinner ladies because it fits in with bringing up their children, not because that is all they are capable of!
    Most of the dinner ladies at my schools are graduates.
    And knowing more about computers doesn't mean that someone can't show you the odd bit of weird info that they have picked up over the years that isn't in any textbook.
    Being managed by someone younger is not a problem unless that person makes it clear that they know far more than you and that nothing you could tell them is worth hearing - after all, you were 'just' a dinner lady!

    You are very young and I am sure you will learn some tact, and realise that you can learn useful things from everyone.
    Good luck with it all

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    Re: New Job as an IT Technician!

    I'm with you on this one Witch ... I am a sports instructor and copper by trade ... and yet a few years down the line I have ended up working with computers.

    The original job someone is doing in a school does not always mean they are wrong for other posts.

    Yes ... you may be more technically minded in some areas, but if she is tryong to 'trip you up' have you ever thought that it might be because of your attitude towards her? Try and find some common ground between the pair of you ... you have to work together remember ... you have a common enemy ... LUSERS!

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    Re: New Job as an IT Technician!

    Sorry. I'm not very good at typing down what I am thinking. I was merely pointing out that we were both un-qualified workers in the field. I know it came across as being quite snobbish.

    She has openly admitted that I know more about computers than she does - but then she is considerably better at dealing with people over the phone than I am.

    I have also been informed by the headteacher that the role of 'Network Manager' was created as a means of driving out the technician - so there are a lot of politics involved in the post.

    I hope I have in no way offended anybody. EduGeek is a brilliant resource for those who need the extra hand (particularly me), so thanks a lot.

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    Re: New Job as an IT Technician!

    Politics? In a school?

    Actually yes. It happens all the time and is one of those things you have to ignore and just get on with your job. That's what I tell my technicians in any case.

    Tony mentioned that he had been in the police force- I actually know a long-serving and high ranking officer in this area who is now working in IT. I know a person who was in the force who now runs the global IT operations for a major charity in the UK. Another of my friends also came from the police force and is now an MCT. But I also keep in touch with friends who have been car valeters, machine minders, and one a teacher- who now choose ICT as their profession. I came from an engineering background, moved into IT because of the engineering degree I was studying, and then settled in industry for a time. My wife has gone from accounts to a degree in IT with the OU.

    Strange how the world turns really. One of my technicians used to work for Mercedes and is now A+ and N+ heading for MCDST; and the other is a single mum with an HND who specialises in web programming and databases. They both teach me how to suck eggs regularly. And I like it. If I can learn from my work buddies and they can learn from me we are all contributing something to the cause.

    What I'm saying is: don't let a background indicate lack of knowledge. Take what you have and use it and then if they offer something positive tell them so and use that too. Work together.

    Enjoy.

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