Classlink 7 here, it's awful. The Remote Learning System is intrusive and doesn't always connect along with a very hit and miss web filter, the AD web interface is abysmal and breaks plus it doesn't save bookmarks or history in IE.
overall experience was horrible.
We have used Viglen products for the past 6 years. Classlink XP first, and now on Classlink 10. We have also used RM CC3, Ranger and Classmaster in a variety of different schools.
Classlink 10, and the Apllication Jukebox were installed into one of our schools 4 months ago, and it has been absolutely excellent. They are both part of Cohaero is an integration platform, it’s based on Sharepoint and integrates information from different systems giving you a single sign on system.
Having used the other systems, Classlink 10 is completely different, as it is built on Microsoft Sharepoint, therefore no annoying restrictions etc, and it just doesn't break,like parts of CC3 used to all the time!! New machines are built and deployed using Microsoft WDS, which Viglen installed and configured, so no problem there, and the Application Jukebox is great for quickly streaming software to the workstations around the school!!
As some have suggested, we did indeed have some issues around parts of the older Classlink systems, mainly Classlink XP, but the new Classlink 10 using the Sharepoint bits has actually been great for us so far!
Considering you would be getting Classlink 10, not Classlink 7, and it is completely different, I would ignore the comments about Classlink 7!
we have recently moved to Viglen, seem good so far, (Dell struggled to get us the kit we needed on time). Not sure about support yet, as we've not had to call them, but finding drivers and things like that have been no bother. Good and Bad is that you need a tool kit to get inside them, good to stop prying hands, and bad cause I always forget where I left my tools...
Viglen, like RM, will do vanilla builds if you push for it. If you want more info about It's Learning have a chat with some of the folk at ULT/UCST schools ...
We use its learning here as our learning platform. Generally I'm very impressed with it, it is very flexible and allows you to do a lot, It integrates with SIMS, although not single sign on at the moment for us, I understand this is possible. It's also pretty good value for money when compared to other platforms on offer, and although it may lack some of the more advanced features some platforms contain, it does what is needed from a learning platform well.
It is a fully hosted solution hosted on the Its learning server farm in Norway, but don't let that put you off as the access is quick and generally speaking very reliable (only 3 or 4 bits of downtime in 2 years, and these were short lived) Their support is OK, although I find you do have to chase them sometimes.
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