+ Post New Thread
Results 1 to 8 of 8
General Chat Thread, Dell wont boot from anything, except HDD in General; Got a Dell with some AV problems, so thought I'd run Kaspersky Rescue CD through it. When trying to boot ...
  1. #1

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    242

    Dell wont boot from anything, except HDD

    Got a Dell with some AV problems, so thought I'd run Kaspersky Rescue CD through it. When trying to boot from the CD however, it has a dashed line that flashes for a minute or two then continues to boot windows.

    Can't see any special options in the BIOS. Tried burning the rescue disc to CD, DVD, USB Pen, and all of which don't work.

    Tried discs/USB on another machine and boots straight up. Also tried external USB CD ROM and it doesnt boot either.

    Any ideas anyone?

  2. #2

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,992
    Thank Post
    3,538
    Thanked 1,110 Times in 1,016 Posts
    Rep Power
    374
    1. Check the boot device order and I normally only enable the onboard or USB CD ROM option and disable everything else and once Ive done what I need I set it back to what it should be ie HDD First, CD ROM 2nd etc

    2. Normally in the sata section you can enable or disable SATA ports - if this is a SATA Optical drive then maybe the sata port is disabled in the bios ?

    3. Does the cd work in a known working laptop ie you can boot from it so the media is definately bootable ?

    4. If the optical drive is SATA then what mode is the sata set to ie AHCI or Compatability or similar ?

    5. if you read the read me for the bios update are there any updates that may help ??

    6. If booting from a bootable USB Device ie memory stick, in the bios are there any options for USB as far as USB compatability mode ie it runs using USB 1.1 or High speed ( USB 2.0 )

    If so then I have found setting this to high speed ( USB 2.0 ) allows you to boot from a bootable usb device.

    Also ref USB settings I normally enable USB keyboard and mouse options and ensure that any USB options ie external usb ports etc are enabled in the bios.

    would be good to know the type and model of machine ie desktop / laptop etc

    Also have you got another optical drive that you know will work with the said PC whether it be a laptop or desktop to see if its the optical drive at fault ?

    If its still the same then it may be worth while running the dell diagnostics ( Pressing F12, select diagnostic startup )
    Last edited by mac_shinobi; 2nd March 2011 at 06:04 PM.

  3. #3

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    242
    Quote Originally Posted by mac_shinobi View Post
    1. Check the boot device order and I normally only enable the onboard or USB CD ROM option and disable everything else and once Ive done what I need I set it back to what it should be ie HDD First, CD ROM 2nd etc

    3. Does the cd work in a known working laptop ie you can boot from it so the media is definately bootable ?
    These are detailed in the OP. Dell Diag shows everything working fine. Think I'm not even gonna bother with it any more - just gonna pull the HDD and put it in another laptop to run the rescue CD.

    Cheers

  4. #4
    Guest

    Join Date
    Jun 2009
    Posts
    3,754
    Thank Post
    1,458
    Thanked 491 Times in 375 Posts
    Rep Power
    0
    Maybe copy the CD onto a USB stick and try booting from that? I had issues booting from USB once and found that in the BIOS boot priority, USB devices get listed as hard Drives (instead of a separate USB option) so had to drill into my HDD list and set the USB stick to the top of the list.

  5. #5

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    242
    Quote Originally Posted by Rawns View Post
    Maybe copy the CD onto a USB stick and try booting from that?
    I've already tried that. I could have sworn I put everything I tried into the original post, which included your suggestion....... oh wait, I did

    Quote Originally Posted by Hightower View Post
    Tried burning the rescue disc to CD, DVD, USB Pen, and all of which don't work.

    Tried discs/USB on another machine and boots straight up.

  6. #6
    Guest

    Join Date
    Jun 2009
    Posts
    3,754
    Thank Post
    1,458
    Thanked 491 Times in 375 Posts
    Rep Power
    0
    Forgive me, I'm only running on one coffee this morning!!! :P

    I assume you also tried the boot priority for the USB drive, or set your USB as the first boot device in your HDD list if your BIOS is set up that way?

  7. #7

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    242
    Yup, Press F12 on Dell's to get Boot Priority. The USB keys flash, and so does the disc drive light when attempting to boot from that.

    I'm fed up, just gonna whip the HDD and put it in another machine.

  8. #8
    pscott's Avatar
    Join Date
    Oct 2007
    Location
    Tiverton
    Posts
    305
    Thank Post
    6
    Thanked 27 Times in 27 Posts
    Rep Power
    23
    Had the Dell got 2 CD drives in? ifso try disconnecting one of the drives



SHARE:
+ Post New Thread

Similar Threads

  1. Dell XPS 430 Core 2 Duo wont boot
    By chris-t in forum Hardware
    Replies: 12
    Last Post: 15th April 2010, 01:31 AM
  2. Optiples GX620 wont boot
    By lionsl2005 in forum Windows
    Replies: 3
    Last Post: 15th September 2009, 06:58 PM
  3. pc wont boot up
    By yusuf7 in forum Windows Vista
    Replies: 15
    Last Post: 22nd July 2009, 09:16 PM
  4. iMac G3 wont boot
    By sidewinder in forum Mac
    Replies: 9
    Last Post: 21st November 2006, 09:58 AM
  5. iBook G4 wont boot
    By sidewinder in forum Mac
    Replies: 11
    Last Post: 16th November 2006, 10:50 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •