Heres 24 albion close .....
I've only just noticed the latest posts. I've just found sent another message and los and behold, the Poole address has reappeared.
24 Newtown Business Park
Hi Ollynorth. My order number is OL738. If you can help please. My wife is disabled and now suffers from Post Polio Syndrome. This issue is making her quite sick.
Heres 24 albion close .....
Not sure that that worked so checkout 24 Newtown Business Park
on google streetmaps
I know where Newtown Business Park is so if you can wait - I could get my boys (6ft3 and 6ft2) to go round when they are next home from Uni.
Not to do anything terrible, of COURSE
laserblazer (9th February 2011)
Found your order and apologise for the wait. We may have to do 2 deliveries as this is 2 different suppliers (Santa Fe and Corona) hope that will be OK
The Poole showroom is an agent - who mainly sell Hot Tubs - who have some of our garden furniture but nothing else. The Wembley address is the registered office, our accountants
We are internet only and shows and shopping centres
Anyway hope to sort shortly
Could you confirm that a refund has taken place on order OL862 placed on the 9th Jan 2011 - I have now asked 4 times for this to be completed?
I to have been waiting since the 11/01/11 for my furniture. I was told it was all in stock & no one has ever replied to my emails
My order reference is OL871.
Would you please let me know what is going on.
Can I make a request to the people who have signed up to this forum simply to communicate with ollynorth, that it is a little unfair on the site owner and genuine members for it to be used in this way and perhaps we should use the telephone number 020 84418474
that one of the posters kindly provided.
I'd like to take the opportunity to thank the owners of the forum and all of the members who have provided such excellent help and advice. If proof was ever needed that Edugeek and ICT Technicians can fix anything
Perhaps ollynorth could provide us with a direct email address that he will personally supervise.
I'm not sure how successful this will be but I've started a Yahoo Group http://finance.groups.yahoo.com/grou...tourfurniture/ So if disgruntled customers want to post their tales of woe there, perhaps ollynorth will join us.
Last edited by laserblazer; 10th February 2011 at 08:39 AM.
raphers17 (10th February 2011)
As a mod - what he said
I ordered nearly 500 pounds worth as it said it was in stock but then got a reply saying they would contact me when the goods arrived in stock. They don't reply to e-mails and there is no phone. I cancelled my order under consumer protection distance selling regulations 2000. They have to refund your money within 30 days. I have also reported them to Trading Standards via Consumer direct. I've seen a lot of bad reviews about this company. i wish I'd read them first though!! There is a company in Exeter called This & That who sell Corona pine and I've purchased from them before and will be going to them again. A little more cost than the internet companies but totally reliable.
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