+ Post New Thread
Results 1 to 3 of 3
General Chat Thread, What % cost for tech support in General; What would fellow edugeekers think was a reasonable annual cost of telephone/web tech support and software upgrades (not hardware replacment ...
  1. #1

    SimpleSi's Avatar
    Join Date
    Jun 2005
    Location
    Lancashire
    Posts
    5,809
    Thank Post
    1,476
    Thanked 592 Times in 444 Posts
    Rep Power
    168

    What % cost for tech support

    What would fellow edugeekers think was a reasonable annual cost of telephone/web tech support and software upgrades (not hardware replacment or maint) for a piece of equipment e.g a 300 core network switch or a 2k 8 ext telephone system (or substitute your own known kit)

    regards

    Simon

  2. #2

    nephilim's Avatar
    Join Date
    Nov 2008
    Location
    Dunstable
    Posts
    11,802
    Thank Post
    1,624
    Thanked 1,879 Times in 1,396 Posts
    Blog Entries
    2
    Rep Power
    423
    How do you mean. Like a Service Agreement?

    I would estimate 5%-10% of cost of equipment in school to cover it (per year), and then cost of parts on top if needed.

  3. #3

    SimpleSi's Avatar
    Join Date
    Jun 2005
    Location
    Lancashire
    Posts
    5,809
    Thank Post
    1,476
    Thanked 592 Times in 444 Posts
    Rep Power
    168
    How do you mean. Like a Service Agreement?
    Yep

    Si

SHARE:
+ Post New Thread

Similar Threads

  1. [Video] Tech Support........
    By mattx in forum Jokes/Interweb Things
    Replies: 0
    Last Post: 17th March 2010, 02:32 PM
  2. tech support
    By mac_shinobi in forum General Chat
    Replies: 0
    Last Post: 18th August 2009, 09:30 PM
  3. [Joke] tech support
    By Inbir316 in forum Jokes/Interweb Things
    Replies: 12
    Last Post: 27th July 2009, 09:40 AM
  4. Primary sole tech/secondary support tech - which to choose?
    By znova in forum Educational IT Jobs
    Replies: 19
    Last Post: 5th June 2009, 10:51 AM
  5. Tech Support
    By russdev in forum Jokes/Interweb Things
    Replies: 3
    Last Post: 16th February 2007, 06:13 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •