Recently (monday) tried to send a parcel via Interlink Express. Arranged collection from me on Tuesday 9th.
Waited in all day 8 - 6pm. Nothing, no knock at the door no phone call. Called the customer service line yesterday (wednesday) (If you can call it that). I was told "oh sorry the driver didnt have time to pick up the parcel" They also said the driver is picking it up today (wednesday). Thats no good to me im at work!
Even though the nearest depot to me is 5mins away from my house!
Asked for a refund, "oh that will take a few days!" (I paid by paypal)
Will never use them again!
Interparcel have been quite good and hassle free for me. They use third party companies for the deliveries (DHL and the likes). Although never use UPS (apparantly now for several reasons!).
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