ultr@vnc

[callumtuckey]

To all
"sorry about this but this topic is poorly written" And i will be editing them .
As i use to suffer from bad dyslexia but now days
because i study Netiquette for 1 hour every night i write with pride now
and take care in what i post.
You will see this message on some of my old Topics
not my new ones..
Sorry for any inconvenience this may have coursed
Please don't reply to this.

[StewartKnight]

why not use the messenger version of Remote Assistance, it worked for me (although the distance wasn't quite as far....)

[ICTsupport]

yes messenger version of Remote Assistance is good it works im not sure about america !!!

[Domino]

sounds like a firewall issue to me...

[callumtuckey]

thank you every one for your help

[callumtuckey]

i will try messenger version.......

[ICTWizard]

Distance To & From computers might be the issue to me
try messenger version of Remote Assistance.......

[acrobson]

Try downloading the console version of VNC called 'VNCon', this allows you to remotely install VNC, to date only tried on a network, but you can give it a try if all else fails. Or you could get the user at the other end to download and install 'LogMeIn', just google it to find out more, it does require some client config like, so the user will have to be comp savvy to an extent!

[Diello]

http://www.crossloop.com/ - godsend for helping un-techie friends

[Joedetic]

Have you tried mstsc?

mstsc /v IP-ADDRESS /console


That will connect you to the existing session (this is assuming he's running windows and has remote access enabled.

I've always found VNC to be slow over the internet. But maybe that's just me.

[j17sparky]

mstsc /v:ipaddress -console

[Joedetic]

my way works too :P

[Norphy]

That assumes two things:

1) The person who you're helping doesn't mind that they can't see whats going on. Whenever ypu connect to a Windows XP session via RDP or a Win2k3 console, the user on the PC is locked out.
2) That they're using XP Pro or MCE or Vista Business/Enterprise/Ultimate. XP Home and the Vista home editions don't have that facility.

For this sort of problem, you're better off using Remote Assistance.

[Joedetic]

Definately. But that's assuming that they are using Windows Live Messenger and have remote assistance enabled. But yes...it's the way with the least hassle.

I've never been able to get it to work to tell you the truth.

[Norphy]

You don't need Live Messenger for Remote Assistance, the built in Windows Messenger will do it. If you don't have an MS Passport or don't want to use the Live network at all, the invitation can be emailed. And enabling Remote Assistance is just a matter of ticking a box.

I've used it many times, both for work colleagues and for family.