General Chat Thread, What are your Service Level Agreements? in General; Not sure its the best place to put this thread but here goes, Where i work we have together about ...
1st October 2010, 10:54 PM #1
- Rep Power
What are your Service Level Agreements?
Not sure its the best place to put this thread but here goes, Where i work we have together about 2000 PC's, Laptops and Apple macs across 2 large sites and 2 small outreach centres, used by both staff and students, we have 5 Helpdesk technicians supporting all these.
Our Service Level agreements have been reduced from 5 working days to 2 Working days! Just Interested to know if anyone would agree with this and also interested to know what everyone elses SLA's/head count/equipment number are?
BTW we all earn around the 17k mark
Your thoughts please? :-)
By GrumbleDook in forum School ICT Policies
Last Post: 19th March 2012, 01:50 PM
By _techie_ in forum Windows
Last Post: 9th June 2010, 03:05 PM
By Disease in forum Network and Classroom Management
Last Post: 21st January 2009, 07:18 PM
By Kyle in forum How do you do....it?
Last Post: 21st May 2007, 06:43 PM
By danIT in forum General Chat
Last Post: 26th September 2006, 09:19 AM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)