General Chat Thread, Helpdesk Software in General; I've found a lot of great information on this one site, http://www.support-software.org/index.php , it's pretty good for getting comparisons between ...
19th April 2011, 09:03 PM #16
- Rep Power
I've found a lot of great information on this one site, http://www.support-software.org/index.php, it's pretty good for getting comparisons between multiple vendors at a time. I still haven't decided on one yet, but it's probably the best source I've found so far.
IDG Tech News
19th April 2011, 09:44 PM #17
Web Help Desk FTW!
We used it for IT last year and this year it's been passed to the site team..
can get the contact name if you need it
19th April 2011, 10:02 PM #18
19th April 2011, 10:20 PM #19
I use Request Tracker Here aswell currently got about 14 seperate queues on it for things like absence premises invoices etc
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