AOL Blocking E-Mails...

[AshF]

AOL considers us (the college) 'blacklisted' for spam. We've attempted to communicate with them on this issue on a number of occasions and usually end up being diverted to the same help page over and over. Has anyone else experienced this sort of problem with AOL?

[webman]

What error number are your returned emails coming back with? We used to have this problem until we got reverse DNS set up for our outgoing mail IP address.

[Geoff]

AOL has very stringent requirements for sending them email. Make sure your mail server setup and the mail your sending satisfy the AOL Postmaster Best Practice Guidelines.

http://info.aol.co.uk/about/spam/guidelines.adp

[AshF]

Thanks for the info, the reverse DNS may well be key here, and i've printed off the guidelines to go through with a fine tooth comb...