Ratio of techs to equipment

[Lee_K_81]

Hi,

I was wondering what other peoples ratio of technicians to PC's is? Or if there is a BECTA (or some other organisation) recommendation?

Equipment:
We have ~200 Classroom PC's / mobile classroom, 20 admin, 6 servers, and 57 teacher laptops to service giving a total of around 280. plus 20 Interactive whiteboards & projectors, another 3 portable projectors, 20+ printers, and ANYTHING with a plug on it, seriously - the PA system, lighting desk, video content distribution screens, all "ours".

Services:
We host the school website internally, and our own email via exchange server. We are in the process of implementing moodle, and also have online reg, assessment, end of term reports, etc.

Team:
1 Systems Manager (me) and 2 Technicians. Although one of the technicians spends 50% of his time at the other campus schools.

I'm trying to push for an extra technician and a comparison of other schools would be useful.

Thanks very much!

[ChrisC]

You're not being unreasonable, We have around 280 teaching machines, 80 staff laptops, 20+ projectors, 5 IWBs and an admin network of around 20 machines plus Sim server etc.

We are a team of 2, i spend a few hours a week supporting our local primary school. We are looking to hire a third technician around the summer.

Becta's guidelines say 1 tech to each 80-100 machines as far as I can remember.

Chris

[webman]

We are about the same load as you and there's 1 NM (bossman) and 1 Techie (me).

[j17sparky]

1 NM and 1 Tech + 1 apprentise with 300ish machines, plus drama lights, any audio equipment etc basically anything that plugs into an elecy socket

[Quackers]

I have all that lee, and erm, just me. I would love just 1 extra pair of hands :cry: and now they are buying another 2 mobile it suites for me to deal with

[Lee_K_81]

Wow,

I have to say I think I still need another tech, as the flood of teachers / students / SMT knocking on the door is constant, but you guys really need to get some extra help too! Either that or you've managed the art of being in three places at once.

<rant type="angry">
Why is it that it is always the IT depts that get the least amount of staff. Our finance team has two people, admin has three, Learning support has about 10, heck, even Science gets 2 techs and they only serve 6 teachers, yet because of the advances in IT it's like, "oooh, we'll get that as well.... the IT dept will be able to set it up for us, monitor, create content, ....... ad infinitum...., along side their usual tasks!"
</rant>

Ok deep breaths

[ChrisC]

S'one of the joys of the job really, you should consider yourself empowered that people consider your skills so highly that they automatically consider you for these jobs........

Chris

[Disease]

400 pc's 75 laptops 14 servers 2 networks, we do all our own istallations of everything cat5 AV Whiteboards the lot, we outsource nothing.

NM (me) + Senior Tec (Jake) + Tec (Vacant, advert out)

[mark]

2 of us here - 286 machines and all the jobs you describe

<edit for ChrisC> 950 kids, 100 staff

Vanilla 2003 setup (loose 1/2 tech for RM etc :P)

[ChrisC]

I would be interested to find out how many students/users these networks run for?

Ours is about 600 students and 80ish staff

Chris

[Disease]

We have around 1050 Students and about 75 staff.

[StewartKnight]

200+ computers, 5 servers, usual tecchie stuff (moodle et al)
1 Technician... me!

[Nij.UK]

We have got about 150 Machines, 40 Laptops, 5 Servers and 2 networks

I think out pupil role is about 550 Students and about 40 Staff..

There is only my to run it all....

[Lee_K_81]

1 network, Vanilla MS Server 2003, XP Clients. 900 pupils, 100ish teachers, 20 or so admin staff. MIS = CMIS & ePortal.

We are an inner-city school. Lots of behavioral issues, vandalism of machines, attempts to access areas of pcs they shouldnt etc. Students, maliciously changing other users passwords, deleting work, *forgetting* password so they can wander the corridors for a while on the way to see us.

Nothing (except electrical and a bit of cabling) outsourced.
3 ICT Teachers, none of them have actual IT training, so they put a lot of demands on us when they cant figure stuff out.

[ChrisH]

I look after over 200 devices and every classroom has an interactive whiteboard and projector . All taken care of by me :P
I have requested some help but still waiting