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General Chat Thread, Ratio of techs to equipment in General; 900 students, 60 teachers, 30 support staff. approx 270 desktop PCs, 220 laptops, 6 servers, 45 IWB & projectors 1x ...
  1. #16

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    Re: Ratio of techs to equipment

    900 students, 60 teachers, 30 support staff.

    approx 270 desktop PCs, 220 laptops, 6 servers, 45 IWB & projectors

    1x NM (me) 2x technicians

  2. #17
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    Re: Ratio of techs to equipment

    800 students, 50 teachers, 50 support staff.

    2 x Win 2K3 servers
    240 x XP machines
    40 x (cripplingly slow) Win 98 machines
    55 x laptops
    1 x Mobile Classroom of Apple MacBooks
    12 x IWBS & Projectors
    35 x Projectors (in rooms without IWBs).

    SIMS
    Website
    Content Filtering - in house.

    Supported by...
    ...me - a 21 year old. Recently "promoted" from IT Tech in June after Network Manager moved to another school. However, still on same pay and no plans for any new IT support.

    However, the SMT do want a new Learning Platform, a new external website, a new e-mail system, admin and curriculum networks consolidated into 1 - it's all quite daunting.

  3. #18
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    Re: Ratio of techs to equipment

    600 Pupils
    200 Students
    55 Teachers
    40 Support Staff

    9 W2K3 R2 Servers
    1 W2K3 Server
    370 XP Desktops
    80 Laptops
    14 IWB & Projectors (+15 Standalone Projectors)

    Exchange Server managed inhouse
    Web Filtering managed inhouse
    Integris MIS managed inhouse
    School intranet managed inhouse

    Me - Network Manager
    Technican - Fully Employed
    Technician - Apprentice with two days a week at college

  4. #19

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    Re: Ratio of techs to equipment

    1400 students
    180 staff

    9x2003
    Citrix
    450 Desktops
    150 laptops
    IWB & Projectors in every classroom
    Digital phone switch
    CCTV system
    ADT security system
    Swipecards
    Cashless catering
    CMIS/ePortal

    Pretty much everything in house with no external support

    Self and 2 tired techies

  5. #20
    alexknight's Avatar
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    Re: Ratio of techs to equipment

    500 students
    50 staff

    3x2003 servers
    150+ Desktops
    50 laptops
    IWB & Projectors in every classroom
    CCTV system
    SIMS
    Website – in house
    Content Filtering - in house
    All our own installations of cabling, AV Whiteboards and projectors
    Responsible for all I.T budgets and bids
    Responsible for all I.T equipment procurement
    Soon to include Video conferencing and multi media provision

    Just me on about 17K.

    Question, should 'I' have more help and an increase in salary?

  6. #21
    Heebeejeebee's Avatar
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    Re: Ratio of techs to equipment

    1050 students
    65 Teachers
    40 Support

    9 2003 servers + 1 linux
    300 ish PCs (XP)
    100 or so laptops
    Website (in house)
    All our own installations of cabling/whiteboards/projectors etc (we have a helpful site manager)
    IT budgets (3 at present)
    Responsible for all I.T budgets and bids
    Responsible for all I.T equipment procurement
    34 IWB at present (13 more soon)
    SIMS
    PAT testing
    All the other crap that comes our way (boiler settings/timings, anything vaguely IT etc)


    Soon to have:

    A spanking new £1m Virtual Reality Suite/Video Conferencing Suite that I'll be responsible for
    E-reg
    Cashless Dinner thingy

    Just me and one tech who's only just been made full time. I do have a placement webdev at the moment but when he's gone - nothing I guess.

    Loads more money please !!

    HBJB

  7. #22

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    Re: Ratio of techs to equipment

    Quote Originally Posted by alexknight
    500 students
    50 staff

    .......

    Just me on about 17K.

    Question, should 'I' have more help and an increase in salary?
    Alex, I would say you are vastly underpaid if you are the sole person there. Although i'm not sure what the cost of living is there, i doubt it's mega cheap. You're further south than me. They've got a really cushy deal, if you left they would need to replace you with at least 2 people who wont know the school, the staff, their quirks, etc. If you have a good relationship with the head or somebody else in authority I would suggest you hint (or be downright blunt) and tell them you're (thinking of) looking for another job as you feel under valued for the responsibility you have. If they value at all they'll try and sort something out for you.

  8. #23


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    Re: Ratio of techs to equipment

    Responsible for all I.T budgets and bids
    Responsible for all I.T equipment procurement
    management responsibility on a technicians salary - check the Technical Competencies Framework against the pay structure provided by your LEA (ours rate management lvl 1 at about £27k). Then ask for you job to be re-evaluated on the basis that you are doing work above that you were contracted to do (?) if they say no then appeal, if they still say no then go to ACAS - if ACAS don't resolve it then go to an employment tribunal.

  9. #24

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    Re: Ratio of techs to equipment

    ~600 students
    ~80 Teachers
    ~70 Support
    3 IT dudes

    20x 2003 servers
    300 ish PCs (XP)
    35 or so laptops
    E-portal
    All our own installations of whiteboards/projectors/sound systems etc (we have a great site team as well as ourselves)
    20 IWB at present (6 more soon)
    Facility CMIS
    Reprographics stuff
    Intranet & VLE when we get it finished (Sharepoint Portal)
    Full Exchange Email System
    Phone setup
    AntiVirus
    Firewall Setup
    CCTV
    Weather Station

    Coming Soon to a place near my desk :
    PAT testing
    External website
    Site Wide Message System
    A Video Conferencing Setup

  10. #25
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    Re: Ratio of techs to equipment

    MORE staff! I can't even get in an apprentice never mind properly paid full time staff.

    I have almost 400 machines, 5 servers and 4 PDAs
    11 IT suites
    ~1100-1200 kids

    edit: 35 IWBs and 40odd projectors

    Responsibility for making sure the CCTV works as well as searching for and recoving images/videos as required.

    and one monkey (me) on £17500 and i've been told thats the most I can earn as I have no line management (due to them refusing to hire anyone else)

    I do all the network design and deal with all the suppliers, ordering and budget control as well as being expected to fix all the shite educational software to make it work.

    God this thread is depressing, for me at least.

  11. #26
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    Re: Ratio of techs to equipment

    Quote Originally Posted by Lee_K_81
    Quote Originally Posted by alexknight
    500 students
    50 staff

    .......

    Just me on about 17K.

    Question, should 'I' have more help and an increase in salary?
    Alex, I would say you are vastly underpaid if you are the sole person there. Although i'm not sure what the cost of living is there, i doubt it's mega cheap. You're further south than me. They've got a really cushy deal, if you left they would need to replace you with at least 2 people who wont know the school, the staff, their quirks, etc. If you have a good relationship with the head or somebody else in authority I would suggest you hint (or be downright blunt) and tell them you're (thinking of) looking for another job as you feel under valued for the responsibility you have. If they value at all they'll try and sort something out for you.

    Rant/
    I have indicated that I feel undervalued. To make matters worse in the last three years I have been given no 'real' training on the extra aspects that have grown over the years. i.e no CPD.

    I have asked on several occasions if they would consider me taking a relvant traing course to help me do my job better, such as the MSCE qualification, but it falls on deaf ears. I would have thought that a decent employer would be knocking on MY door and sending me on relevant qualifications and courses.

    Having reviewed my situation I am taking it upon myself to take the qualification and at my expense. Then I will see what my position is at the end of the year and if it is still the same then THEY will have to find some other person (idiot) to do what I do on my salary.

    Funny thing is that I used to love working at the school (stiil do to some extent) and wasn't that concerned about my pay, BUT when I then being crticicised over petty things, such as being a little 'offish' at times, etc etc etc, (becuase of the stress levels and lack of support, not to mention network users trying to offload their inadequacies onto to me) then i think hey wait a minute, this is not wortth the £980 a month that I take home??

    /Rant over

  12. #27

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    Re: Ratio of techs to equipment

    - 94 Desktop/laptop machines
    - 26 Interactive whiteboards along with 26 projectors
    - Two separate in-house school websites
    - Six servers
    - 10 Admin machines
    - Four laserjet printers
    - 12 very old inkjet printers
    - Anti virus
    - Facility CMIS
    - Facility EPortal

    I'm paid £14,300. There is a NM above me but only see him about half a day a week due to other schools he works for. I'm perfectly happy with that wage. Not entirely sure what others make of it but from what i've seen, on this thread so far, my situation appears to be very good.

    Because I have built (and am still building) the websites from scratch, they take up a lot of my time. As webman points out, trying to get the teachers to give in content for the website takes ages as well.

  13. #28
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    Re: Ratio of techs to equipment

    Can I also add since peoples lists are getting longer and longer that I/we also do:

    External Website
    Internal Website
    Exchange x2
    Outlook Web Access
    2 ISA Servers
    VLE Development
    Onsite Security (We have to deal with Intruders)
    All Procurment, bids and purchasing
    Management of 3 Budgets
    CCTV
    As of today supplying support to one of our feeder schools
    Firewalls
    Phones
    ALL Installs
    Cabling
    AV
    Fire alarm duties
    Converting all school videos to digital format and storing on servers
    all PAT Testing
    Sims Support
    FMS Support
    Cross Curricular ICT Development
    Blah blah blah the list goes on

  14. #29

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    Re: Ratio of techs to equipment

    Wow! I think this thread just goes to show that IT staff are some of the most underpaid, over worked public sector employees. There seems to be an "Us and Them" attitude with teachers, Head included, that sees us as "just support staff", and therefore lower paid than any teacher. I'm not begruding teachers or saying most of them arent worth their salaries, but if me and my team went off (and switched servers, switches, etc.. off behind us) there would be chaos. On the other hand if any other member of staff or even several teachers (which happens on a daily basis) are off you wouldnt really notice.

    I think my school realises that, which is why we're not in as bad a situation as some others.

    Not sure what can be done overall though. There's no union for IT staff in schools, and standards in wages, etc, differ from LA to LA...... If anyone from BECTA is reading this, howzabout giving a recommendation to schools about ratios of techs to PCs, and other services managed in house. In industry, for a school sized organisation (num of "untrusted" users, machines, etc.) you would have an Exchange Admin, WebDev/Admin, NM, SM, a team of techs, and a help desk. In schools we're constantly firefighting. It's very difficult to be pro-active, testing is often only minimal as results are required "NOW".......

    I'm begining to wish i'd never started the damn thread! we're all on verge of manic depression and stress, the lists of tasks we do, gets longer when somebody else reminds us of yet another task we do.

    Ok, i've finished ranting now.

  15. #30
    budgester's Avatar
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    Re: Ratio of techs to equipment

    Damn there are some people here that are getting seriously underpaid and overworked.

    I am a network manager, I have
    2 fulltime techs.
    1 four days a week tech, soon to be full time.
    1 full time CMIS support.

    1200+ students
    150+ staff
    12+ servers doing all the funky stuff schools do.
    Phones, cameras etc.

    However when I started here 4 years ago, it was just me on poo money.

    However by budget planning and explaining things in non technical terms to SMT. I now have a the above, and we are able to respond to issues very quickly.

    Having the staff and the resources allows me to align what we do as the IT department with what is required by the curriculum, and we got technology college status last year.

    Hope this helps someone.

    Regards

    Budgester



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