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General Chat Thread, 02 network down! in General; Hi Just wanted to ask if other 02 users are having problems at 20.47 hours. Trying to ring peeps and ...
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    ranj's Avatar
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    02 network down!

    Hi

    Just wanted to ask if other 02 users are having problems at 20.47 hours.

    Trying to ring peeps and keep getting connection error on my phone, even after turning it off and back on.

    Anyone else having similar issues?

  2. #2

    ZeroHour's Avatar
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    I have not noticed anything. If calls are failing its generally a mast issue rather then network wide. Data on the other hand.....

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    o2 have confirmed there is an issue and they hope to have it back up during the night.

    (From a Facebook contact who called them)

    Twitter is a good place to look too.
    http://search.twitter.com/search?q=o2

    A map showing affecting locations from users.
    http://iso2downforyou.heroku.com/

    o2 also confirmed it on Twitter.
    http://twitter.com/O2

    "There's an issue affecting our service in some of the UK. Sorry - our engineers are investigating and we'll update you when we can."
    Last edited by Edu-IT; 11th May 2010 at 10:44 PM.

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    My o2 phone is working as of 22:40 and broadband has been up all night

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    EduTech's Avatar
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    I know one thing for sure, i am not on o2 but tried to contact them earlier.. twice in fact to query a problem and both times they said hello and they the line went dead.. :\ i was like that was nice.. so phoned orange instead who were a great help lol --- Off Topic i Know! --- but seeing this might have something to do with the issues calling them earlier.

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    Infact my phone worked about 25 past nine when i used it then, Im right down south so could just be a problem in Birmingham area.

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    Its down in South Devon.

    Edit: Just found this on Facebook! Cameron killed O2, what's next? | Facebook
    Last edited by Devontechie; 11th May 2010 at 11:12 PM.

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    I'm on Orange and had problems earlier, got my mate on O2 to text and I've sent texts to O2 and its not worked yet. Phoned through ok from Vodafone to O2 ok.

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    Edu-IT's Avatar
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    Quote Originally Posted by EduTech View Post
    I know one thing for sure, i am not on o2 but tried to contact them earlier.. twice in fact to query a problem and both times they said hello and they the line went dead.. :\ i was like that was nice.. so phoned orange instead who were a great help lol --- Off Topic i Know! --- but seeing this might have something to do with the issues calling them earlier.
    Call volume. Probably their phone system couldn't cope.

    "There has been a network failure at a YATEs point where construction
    work has knocked off the power. The whole of the O2 network in the UK is
    having problems due to this and have no timescales to when this will be
    fixed. Customer services had over a thousand people in the queue by the
    time it got to 8:45pm and most advisors would have been unaware until
    this point. Also affects Orange and Vodafone."

  10. #10
    PEO
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    lots of people reporting O2 been down. maybe upgrading for the new iphone??? lol

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    Edu-IT's Avatar
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    So much ranting on the o2 forum. I'm sure they're working to fix the issue, people don't like being separated from their mobile do they?!

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    My 02 Iphone working fine but my sons 02 phone is not working at all.
    Glad I checked on here, thought it was a rob with his sim/handset

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    My o2 has been fine. Been using 3G allot this evening

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    EduTech's Avatar
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    Quote Originally Posted by stevehill06 View Post
    Its down in South Devon.

    Edit: Just found this on Facebook! Cameron killed O2, what's next? | Facebook
    LOL! some quite ammusing comments on there

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    o2 problems

    The O2 3G network are having problems, to re-connect to the network while there are problems, you need to go into your phones settings and change the network config from dual mode or 3G to GSM, you should be able to connect to the network.
    Don't forget to change your phone settings back once the problem has been fixed.

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