General Chat Thread, Tech support scams - by phone! in General; I thought these sorts of scams had died a death years ago, but our Accountant called me this morning saying ...
29th April 2010, 10:42 AM #1
Tech support scams - by phone!
I thought these sorts of scams had died a death years ago, but our Accountant called me this morning saying he got a phone call at home last night. Basically he got a call from someone calling "on behalf of Microsoft" warning him about something someone in his house had downloaded onto their home computer, and started trying to get him to do some diagnostics. He very quickly smelled a rat and hung up, but he noted down the caller's number (01274 900113) and when I searched online for it this morning the first hit on Bing was this:
Fake tech support call scam – supportonclick, systemrecure and logmein123.com
It seems that had he stayed on the call they would have had him use a remote support website, then tried to charge him for the privilege.
Seems like this one is pretty active at the moment, so may be worth warning your staff. Luckily I've just finished a training round for most of our teaching staff where I covered exactly this sort of con, but I was surprised to hear that they are still going now that most phishing is done by email.
IDG Tech News
29th April 2010, 10:45 AM #2
Someone else was hit by this at gibbo_ap's school just the other day:
29th April 2010, 10:56 AM #3
Yes my parents had this also. Luckily I was there so my dad passed the phone to me.
I knew about this long ago so knew exactly what he was going to ask . . . but i played along for 10 minutes anyway.
It roughly went like this
TW*T: Hello Mr *****, we have dialed into your computer and can tell that its running slow. MS have asked us to look into it for you.
Me: Oh ok, thats good.
T: Ok, can you turn your computer on and sit infront of it.
M: Ok, done (i wasnt i was downstaires watching TV)
T: Can you click start, run and type E V E N T V W R
M: Yup done,
T: Now click on applications, Do you see any errors or warnings?
M: OMFG its full of them my computer must be well screwed?
T: Well yes Mr *** but luckily we can sort this for you. Go to this website (dodgy ip address) and download this and we'll sort it out
M: Now this is where I went ape and pretty much told him where to go and that what he just told me was a load of rubbish..
29th April 2010, 11:00 AM #4
My search-fu is weak. I did try, honest.
Originally Posted by Mako
29th April 2010, 11:16 AM #5
If this is getting more common, I may have to make an announcement at tomorrow's staff meeting.
29th April 2010, 11:20 AM #6
i have drafted an letter to all staff and parents waring agaist this and other thigs (namly chatroulette)
29th April 2010, 11:21 AM #7
Originally Posted by AngryTechnician
what did they have to say to you?
29th April 2010, 11:29 AM #8
Ha! This reminds me. I had a call during the easter hols saying
"Oh you contacted us because your computer is running slow and you're having difffculties using the internet?"
"erm no i didnt, bye!"
29th April 2010, 11:53 AM #9
Can I ask if (like the clip on YouTube) the callers had asian accents?
29th April 2010, 12:05 PM #10
29th April 2010, 12:05 PM #11
Would it be possible to get a copy?? I'm too lazy to do my own
Originally Posted by gibbo_ap
29th April 2010, 12:58 PM #12
+1 Me too, well sort of. I'd write my own , but I'd be interested to know what's going in to yours.
Originally Posted by sippo
29th April 2010, 02:09 PM #13
+43 Could I get one also? I will pass it on to the NM. Muchos thanks will be heading your way gibbo.
Originally Posted by TwoZeroAlpha
29th April 2010, 02:11 PM #14
Originally Posted by TwoZeroAlpha
29th April 2010, 02:42 PM #15
It wasn't mentioned, but I will enquire.
Originally Posted by Dos_Box
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