General Chat Thread, SOGA - business to business, rejecting faulty goods in General; We have some mice here which have developed a fault. They are virtually brand new.
Our supplier is telling us ...
27th April 2010, 02:07 PM #1
SOGA - business to business, rejecting faulty goods
We have some mice here which have developed a fault. They are virtually brand new.
Our supplier is telling us that because we have had the item(s) for more than 5 days, we must now contact the manufacturer for replacements.
I'm very brushed up on the Sale of Goods Act insofar as consumers are concerned, but not so where it is a business to business sale (or business to school in this case).
Is the supplier right in this instance, or are they trying to pull a fast one?
Citation needed if possible please.
IDG Tech News
27th April 2010, 02:19 PM #2
usually 14 days is the timeline that we give on this time of thing before we refear back to the manufacturer
27th April 2010, 02:24 PM #3
See Buyers' terms and conditions and unfair contract terms | Business Link
SOGA is for consumer purchases, not b2b however there are other ways to redress using the unfair contracts act and other legislation.
27th April 2010, 03:39 PM #4
Originally Posted by teejay
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