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General Chat Thread, Brother HL-5250DN - Replace Drum in General; Just had one of our brother 5250DN complain it needs its drum replacing and refusing to print. stock cupboard is ...
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    rush_tech's Avatar
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    Brother HL-5250DN - Replace Drum

    Just had one of our brother 5250DN complain it needs its drum replacing and refusing to print. stock cupboard is bare!

    Just a handy tip I found thought I'd post it

    If you do the following it resets the drum counter and the printer works fine

    1. Open the door
    2. Remove the drum unit
    3. Press the Go button until all the lights come on in amber colour
    4. Let go of the go button
    5. replace drum unit
    6. Close the door

    Happy days

  2. 3 Thanks to rush_tech:

    AngryTechnician (19th April 2010), newpersn (26th September 2012), SiliconAlley (19th April 2010)

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    SiliconAlley's Avatar
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    Rob - great tip, I'll pass it on to our customers. (Don't tell Brother - we're a Focus Partner!)

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    localzuk's Avatar
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    This just sorted out an annoying bug of ours too The printers refused to admit the drum was new.

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    Thought everyone did this?!!!!! Equivalent to giving toner cartride a good shake when it says toner out, and getting lots more print jobs done before replacement.
    Last edited by SteveT; 26th September 2012 at 02:08 PM.

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    localzuk's Avatar
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    Quote Originally Posted by SteveT View Post
    Thought everyone did this?!!!!! Equivalent to giving toner cartride a good shake when it says toner out, and getting lots more print jobs done before replacement.
    Our HL-5250DNs do so few prints, we've only had to replace any drums this year!!

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    Quote Originally Posted by rush_tech View Post
    Just had one of our brother 5250DN complain it needs its drum replacing and refusing to print. stock cupboard is bare!

    Just a handy tip I found thought I'd post it

    If you do the following it resets the drum counter and the printer works fine

    1. Open the door
    2. Remove the drum unit
    3. Press the Go button until all the lights come on in amber colour
    4. Let go of the go button
    5. replace drum unit
    6. Close the door

    Happy days
    You don't even need to remove the drum, but it is a very good cost saving hack, as the drum can go another 2 Toner cartridges worth of printing without seing any fusing problems.

    PS. This is the actual method of reseting the clock on the printer when you really DO replace the drum.
    Last edited by NeilCotton; 8th March 2013 at 10:41 AM.



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