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General Chat Thread, BBQ in General; What a sale!! Avalon five burner BBQ kitchen - Barbecue & chimeneas - Furniture - Home & furniture -...
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    sippo's Avatar
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    BBQ


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    CSNM-Carl's Avatar
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    It's an error and any orders will be cancelled.

  3. #3

    Michael's Avatar
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    Was it a silly price? It's now 2.2K

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    CSNM-Carl's Avatar
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    Yeh, £159

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    Michael's Avatar
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    I bet it would be worth more in metal than £159

  6. #6

    featured_spectre's Avatar
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    price should be £1590.00

    quote from the lady on the phone "The website admin that put that has been reprimanded, as we have had over 6000 orders for it which have to be cancelled due to the incorrect sale"

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    CSNM-Carl's Avatar
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    You have to be a bit of an idiot to order it for £159 anyway, as if they'd honour that sort of pricing it was clearly a misprice.

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    RinSewand's Avatar
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    Always worth a try though - I got a Belkin wireless N point for £17.99 (was £65.99) due to a website typo...

  9. #9
    Arcath's Avatar
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    isnt it like in shops if its labeled with a certain price thats what they have to sell it at even if its a mistake

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    Flakes's Avatar
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    Quote Originally Posted by Arcath View Post
    isnt it like in shops if its labeled with a certain price thats what they have to sell it at even if its a mistake
    ^^this, get UK trading standards involved and im sure they would have to sell it at £159.99, btw for me the site says "Was £2,289.00 > Now £159.00"

    in shops they have to honour the price on that is printed on the bottom left(even if the price is incorrect/for different item.....i used to work in a store), the problem is you have to argue black and blue with management for them to honour it.

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    AJT1's Avatar
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    I'm sure they don't have to honour the price in a shop as they can take the product off sale.

  12. #12
    Gonk's Avatar
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    oh welll no matter - its been fixed.

    back to £2,289 now

  13. #13
    RinSewand's Avatar
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    In a shop any sticker price is 'an invitation to treat' meaning it's your offer of a price they can offer you for the goods - so shops don't have to sell you the item.

    I've spent many hours in a previous life arguing with customers whos second aunts cousins best friend was a lawyer, and they knew better than the vast legal department my previous employer weilded.

    On the web rules are the same - usually they offer you a refund of any monies paid, or the chance to pay the difference...

    Only catch being they can't charge you more after they've dispatched it I believe.

  14. #14
    Flakes's Avatar
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    been looking into this a bit more, seems the law has changed:

    Is the Customer Always Right?

    It is marked at that price and you must sell it to me at that price.
    Wrong: You must not mislead customers about the price, but you can accept or refuse any offer to buy your goods or services.
    a couple of other interesting ones that ive seen happen in shops:

    You cannot put up a notice saying 'No Refunds'.
    Right: These notices are illegal and you cannot take away the customerís rights.
    I donít have to accept a credit note for faulty goods.
    Right: The customer has a right to a refund or repair. They may chose to accept a credit note if they want to buy other goods from you.

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    Quote Originally Posted by Flakes View Post
    ^^this, get UK trading standards involved and im sure they would have to sell it at £159.99, btw for me the site says "Was £2,289.00 > Now £159.00"

    in shops they have to honour the price on that is printed on the bottom left(even if the price is incorrect/for different item.....i used to work in a store), the problem is you have to argue black and blue with management for them to honour it.
    Urban myth - there's a difference between pricing errors and deliberately misleading prices and even in the case of misleading prices it's a case between trading standards and the shop, not you and the shop.

    the price is right! - Trading Standards Institute



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