+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 18
General Chat Thread, Wireless trials and tribulations at home in General; I just wish I understood more about this sort of stuff. My ISP changed today from BT to Sky. New ...
  1. #1

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    11,176
    Thank Post
    1,802
    Thanked 2,208 Times in 1,632 Posts
    Rep Power
    777

    Unhappy Wireless trials and tribulations at home

    I just wish I understood more about this sort of stuff. My ISP changed today from BT to Sky.

    New router supplied (netgear of some sort), which is inferior to the one I already own (netgear dgn2000), but it's pre-set up and just to get things going...

    Plugged in and connected with wire seamlessly Line speed 3.5Mb ... very excited about this as it's been a constant 0.73Mb since last summer. Next for the laptop, that connected fine too and it's talking to the desktop properly (mild surprise here!)

    iPod touches... now these caused problems before so were given fixed IP addresses comfortably out of the range that was automatically allocated. Hmmm! iPod touch says 192.168.0.10 and router admin panel says it's got 192.168.0.4 Switch on other iPod touch give it the 0.11 address and router says that's got 0.4 as well

    Switch everything off and back on again, still not getting correct story.

    Decide to switch off iPods and try xBox and Wii. xBox reluctant to connect, but does eventually. Wii does so quicker. Switch on iPods.

    Desktp has 0.2, Laptop 0.3, 2 iPods both have 0.4 and we appear to have 2 Wiis both with 0.6


    Switch everything off and back on again. xBox finally connected back up and son playing Fifa 10, laptop and PC connected.

    I daren't switch anthing else back on just in case.

    Where do I go next? Sky don't give me the settings to use with my old router. Can I get what i need off the admin panel for the new one? (I do know the passwords) or should I be looking at some sort of update to the new router?

    All help and advice gratefully received.

  2. #2

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,148
    Thank Post
    403
    Thanked 623 Times in 569 Posts
    Rep Power
    181
    Is there any reason why you can't try the iPod's with DHCP addresses? Also check the router admin to make sure there's not a limit on the amount of DHCP address it'll assign and that the range is set to cover all your devices.

  3. #3

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    11,176
    Thank Post
    1,802
    Thanked 2,208 Times in 1,632 Posts
    Rep Power
    777
    I tried the iPods with DHCP first and then switched to static when they had problems. However, I didn't think twice about doing this as the iPods (and only the iPods) used to do this before.

    I cannot see any limit to the number of devices specified, but will carry on searching.

    As for updating the router, the documentation claims it looks for updates and updates itself automatically. I can't find a way of forcing it to search for updates.

  4. #4

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    10,465
    Thank Post
    605
    Thanked 2,187 Times in 1,005 Posts
    Blog Entries
    23
    Rep Power
    632
    I'm spooked now. Are you my dad? I've just been there to connect his new Sky broadband connection and router. He's just moved from BT who gave a truley appauling service and line speed. His laptop ad P|C are now happily conected at a vastly superior speed to that BT managed to achieve.

  5. #5

    rush_tech's Avatar
    Join Date
    Jul 2006
    Location
    Nottingham
    Posts
    1,410
    Thank Post
    111
    Thanked 265 Times in 201 Posts
    Rep Power
    194
    I don't know that router, what about turning the MAC filter on and give it the mac addresses of everything that you connect see if that helps

  6. #6

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    11,176
    Thank Post
    1,802
    Thanked 2,208 Times in 1,632 Posts
    Rep Power
    777
    Quote Originally Posted by Dos_Box View Post
    I'm spooked now. Are you my dad? I've just been there to connect his new Sky broadband connection and router. He's just moved from BT who gave a truley appauling service and line speed. His laptop ad P|C are now happily conected at a vastly superior speed to that BT managed to achieve.
    Wish you were my son; I'd be happy to let you try and sort this thing out!

    Quote Originally Posted by rush_tech View Post
    I don't know that router, what about turning the MAC filter on and give it the mac addresses of everything that you connect see if that helps
    I might have to try that... I have to leave the router switched on for 10 days according to the instructions, so I might have to 'wait and see' if it updates itself and things improve

  7. #7

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    11,176
    Thank Post
    1,802
    Thanked 2,208 Times in 1,632 Posts
    Rep Power
    777
    G!ts.

    It seems Sky hide the username and password that you use to connect and so far the ways of finding it out that I've tried from the internet don't work

  8. #8

    EduTech's Avatar
    Join Date
    Aug 2007
    Location
    Reading
    Posts
    5,068
    Thank Post
    160
    Thanked 925 Times in 727 Posts
    Blog Entries
    3
    Rep Power
    273
    I am guessing you mean your ISP Username and Password, What Router do you have? i remember back a few years ago when i was with sky and wanted to change the router i had to do the same

    I have the website i used somewhere, i'll dig the link out for you now...

    James.

    <Edit>

    Right it appears it has been a while since i had to do it and the link in my favorites dont go anywhere so hopefully these will help

    https://www.cm9.net/skypass/

    http://www.asininemonkey.com/netgear...t-hacking.html < IF you scroll down "Router Settings" will show you how too get the settings i.e. username and password.

    Hope that helps, it is rather annoying them doing this just to force you to use there routers.
    Last edited by EduTech; 18th February 2010 at 06:51 PM.

  9. Thanks to EduTech from:

    elsiegee40 (18th February 2010)

  10. #9

    synaesthesia's Avatar
    Join Date
    Jan 2009
    Location
    Northamptonshire
    Posts
    6,027
    Thank Post
    589
    Thanked 1,030 Times in 790 Posts
    Blog Entries
    15
    Rep Power
    467
    Plenty of ways to get those details. If you do use another router, and the one Sky provides is a Netgear DG834GT lob it on ebay - they'll easily get snapped up by people wanting a decent router for O2/Be (they're actually very good once you get rid of the pants Sky firmware)
    People also retain the same router and flash it with the standard Netgear or modified DGTeam firmware to get more tweaks and options, once you've gotten your username/pass from those above sites

  11. Thanks to synaesthesia from:

    elsiegee40 (18th February 2010)

  12. #10

    Join Date
    Mar 2007
    Location
    Central Scotland
    Posts
    829
    Thank Post
    12
    Thanked 8 Times in 8 Posts
    Rep Power
    19
    Quote Originally Posted by elsiegee40 View Post
    have to leave the router switched on for 10 days according to the instructions, so I might have to 'wait and see' if it updates itself and things improve
    That's so you're line's IP profile is given time to update properly, otherwise you're line can be artificially set lower than it should be if the router is turned off or restarted a lot within a short period. Oddly BT lines will downgrade a line quickly, but take up to 10 days to put it back up to maximum speed.

    If you're not happy with the speed you get after 10 days ask them to reset you're IP profile and try again, if it's the same story and you're reasonably close to an exchange I'd be looking at internal cabling. I had that problem a few months ago thanks to poorly fitted laminate flooring! Gone from 2meg to 14meg since.

  13. #11

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    11,176
    Thank Post
    1,802
    Thanked 2,208 Times in 1,632 Posts
    Rep Power
    777
    We're ditching Bt completely. The package we have means that we will be paying Sky to take on our landline as well as our Broadband. The cost is significantly cheaper than BT and if the line speed still ends up as pants, then we won't feel quite so bad as we aren't paying so much.

    It's taken forever to have an alternative ISP to move to here.

  14. #12


    Join Date
    Dec 2005
    Location
    In the server room, with the lead pipe.
    Posts
    4,648
    Thank Post
    275
    Thanked 780 Times in 607 Posts
    Rep Power
    224
    Do you have the option to backup the router config? OIder netgears (DG834 in my case) will dump the config in plain text.

    You could just phone them and ask for the info. An off-script question will confuse and disturb first line, but I've never had an ISP refuse to give me the credentials I need to use the service I'm paying for. It's a great way to lose customers otherwise.

  15. #13
    CSNM-Carl's Avatar
    Join Date
    Jan 2008
    Location
    Teesside
    Posts
    344
    Thank Post
    145
    Thanked 62 Times in 50 Posts
    Rep Power
    45
    Quote Originally Posted by elsiegee40 View Post
    G!ts.

    It seems Sky hide the username and password that you use to connect and so far the ways of finding it out that I've tried from the internet don't work
    There should have been a little card with the router (business card size) with the details printed on?

  16. #14
    mossj's Avatar
    Join Date
    Dec 2008
    Location
    Leicester
    Posts
    1,466
    Thank Post
    157
    Thanked 189 Times in 174 Posts
    Rep Power
    52
    Quote Originally Posted by CSNM-Carl View Post
    There should have been a little card with the router (business card size) with the details printed on?
    I don't think she means that, sky hide some settings to stop you switching there (sh*te) router for a better one.

    There are naughty ways around it... but I never saw the point. MAC address security/ip setting was the best bet, and worked with 2 PS3's, 1 XBOX, 4 Laptop's, 3 PC's, 2 DS lights.

  17. #15

    RabbieBurns's Avatar
    Join Date
    Apr 2008
    Location
    Sydney
    Posts
    5,527
    Thank Post
    1,339
    Thanked 470 Times in 307 Posts
    Blog Entries
    6
    Rep Power
    199
    Quote Originally Posted by pete View Post
    Do you have the option to backup the router config? OIder netgears (DG834 in my case) will dump the config in plain text.

    You could just phone them and ask for the info. An off-script question will confuse and disturb first line, but I've never had an ISP refuse to give me the credentials I need to use the service I'm paying for. It's a great way to lose customers otherwise.
    Was about to post the same..

    I actually really like the dg834gt routers and will gladly take it off your hands if your looking to get rid of it.

    The crappy speedtouch thing my isp here gave me is rotton to the core!

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Setting up home wireless network with MAC and PC..?
    By tosca925 in forum General Chat
    Replies: 6
    Last Post: 21st November 2011, 04:39 PM
  2. Recommendation sought for wireless for home
    By speckytecky in forum Hardware
    Replies: 8
    Last Post: 23rd January 2010, 08:38 PM
  3. SOLUS 3 field trials
    By PhilNeal in forum MIS Systems
    Replies: 15
    Last Post: 17th September 2009, 08:51 AM
  4. Replies: 9
    Last Post: 29th May 2009, 06:24 AM
  5. lgfl vpn trials
    By andy in forum General Chat
    Replies: 6
    Last Post: 22nd November 2005, 03:57 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •