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General Chat Thread, Tales from the first day back in General; Originally Posted by SteveB_NI mmmm (checks watch) - anyone else want to hear this story? It sounds good! Go look ...
  1. #46

    russdev's Avatar
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    Quote Originally Posted by SteveB_NI View Post
    mmmm (checks watch) - anyone else want to hear this story? It sounds good!
    Go look at bsf forum and Leicestershire (that is all I will say publicly)

    Russ

  2. #47
    Batman's Avatar
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    Quote Originally Posted by jamiess View Post
    The builders decided to build a stud wall in front of the door into the server room, there now putting a new door in for us.
    That is unbelievable. In fact, it's so unbelievable I don't know if I should believe it!

  3. #48

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    Quote Originally Posted by Batman View Post
    That is unbelievable. In fact, it's so unbelievable I don't know if I should believe it!
    If true it is possibly the best story ever

  4. #49
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    Received an email this morning to me at the IT Helpdesk and it read as follows:

    Good morning,
    A couple of queries.
    Most importantly, 3 of the sports staff need access to the 1:1 rooms as we are scheduled in there today for tutorials. What is the code?
    The rest of the bits and bobs are to do with staff room furniture.
    - Is it possible to get a kettle in the kitchen area please?
    - We also need a bin for litter please?
    - And do you know if we will be receiving our draws/cabinets soon please?
    Thanks
    Ok so i understand we are currently moving to a new build, and obviously this member of staff has moved but This is an IT Helpdesk not a bring all your other problems here Helpdesk!
    Last edited by leon999uk; 5th January 2010 at 10:49 AM.

  5. #50

    LeMarchand's Avatar
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    1 of my schools had had a break in, seemingly targeted at a flight case full of Macs that were luckily on loan and had been returned. Another had had a break in where 30 new laptops (that I'd only just updated the image on ) and their (separately stored) power supplies had been taken.

  6. #51
    p858snake's Avatar
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    mmm maybe you could a whole school bug system will different components/sections so they can be filed in different areas and looked after by different people.

    Although they still did multiple bugs in a single report *rages on the inside*

  7. #52
    solitaire89's Avatar
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    Quote Originally Posted by leon999uk View Post
    This is an IT Helpdesk not a bring all your other problems here Helpdesk!
    I'm glad that it's not just me that gets this sort of "IT query". I'm trying to come up with some sort of reply that doesn't just come across as plain rude!

  8. #53
    leon999uk's Avatar
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    Quote Originally Posted by solitaire89 View Post
    I'm glad that it's not just me that gets this sort of "IT query". I'm trying to come up with some sort of reply that doesn't just come across as plain rude!
    It was difficult to reply to.

    One part of me wanted to unleash the anger inside! i cannot beleive the pure cheek of asking if i can order a kettle and a bin, I think i shall post a sign outside the office advertising as ARGOS DIRECT PLACE YOUR ORDER HERE

    however i had to be professional (mush to my dismay) and here was my reply:
    Good Morning ,
    I think you have contacted the wrong department with your requests.
    As the IT Helpdesk we deal with all the IT equipment, not bins and kettles.
    Please contact you line manager with these queries.

    Regards

  9. #54
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    Had a projector lamp go today. So that means a trip to the server room to get the lamp. So i head over and i still see no door, typical. A short trip trudging through the snow and through the unfinished new build to get round to the server room, only to find out there was no lamps.

  10. Thanks to jamiess from:

    Batman (5th January 2010)

  11. #55
    Batman's Avatar
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    Just gets better and better!

  12. #56
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    Quote Originally Posted by solitaire89 View Post
    I'm glad that it's not just me that gets this sort of "IT query". I'm trying to come up with some sort of reply that doesn't just come across as plain rude!
    I'm sorry to drag up an old thread, but I think someone has misunderstood what I was saying here... I meant that I didn't want to come across as rude at all. I find it very hard in our place for people not to take offence, if I even say "I'm sorry, but I don't deal with things like that. Have you tried speaking to {insert name of site manager here}?".

    I didn't want edugeeks who have really helped me a lot so far to think bad of me, so sorry if I've offended anyone

  13. Thanks to solitaire89 from:

    tech_guy (12th January 2010)

  14. #57
    BandyQuill's Avatar
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    well everything was ok, other than coming in to find out that every teacher has brought in a space heater from home, and it is continuing to overload the breaker so were getting between 3-6 power cuts a day... the head wont do anything because he has 3 heaters in his extra large office...



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