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General Chat Thread, Disconnected Phone Line in General; We bought our first house recently, and will be moving in at the end of January. Anyhow, we know the ...
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    Hightower's Avatar
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    Disconnected Phone Line

    We bought our first house recently, and will be moving in at the end of January. Anyhow, we know the current phone line is disconnected as the current owner didn't want to use it.

    We're looking at certain deals from Tiscali and Sky etc, but were wondering how the line will be activated again?

    Can Sky/Tiscali do this or does it have to be BT first and then transfer it to one of these companies?

    Thanks,

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    Ric_'s Avatar
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    I had a friend go through this recently... it transpired that BT were the most expensive at re-activating/installing a line and that Sky or Virgin would happily pay the majority of the installation fee (obviously BT still did the job).

    Of course, they don't offer this initially and your best speaking to someone with the companies involved. I fyou fancy a Sky referral, get in touch and you should be able to get a free Sky+ or Sky+HD box.

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    We had virgin fit our phone line free of charge. (And it's not a BT line)

    It's important to establish what is available in the place you're moving into to see whether you could get a better deal from Sky(via BT or LLU) or Virgin or whatnot.

    Do you want TV etc?

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    Ric_'s Avatar
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    Quote Originally Posted by kmount View Post
    We had virgin fit our phone line free of charge. (And it's not a BT line)
    Obviously if you live iin a cable area, you can a phone line from Virgin... the scenario I described was for those that aren't lucky enough to have all these options!

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    Quote Originally Posted by Ric_ View Post
    Obviously if you live iin a cable area, you can a phone line from Virgin... the scenario I described was for those that aren't lucky enough to have all these options!
    Wasn't to point fault with what you wrote Ric just that in our case BT weren't anything to do with it.

    If I wasn't in a cabled area I wouldn't be with Virgin, I'd look at Sky broadband over LLU with their TV bundle. Failing that, I'd probably cry.

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    Ric_'s Avatar
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    Quote Originally Posted by kmount View Post
    If I wasn't in a cabled area I wouldn't be with Virgin, I'd look at Sky broadband over LLU with their TV bundle. Failing that, I'd probably cry.
    I use Sky Broadband over LLU and I still cry at the speed I get living in the sticks

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    Better than you'd get on an adslmax upto8mbit special!

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    Ric_'s Avatar
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    Quote Originally Posted by kmount View Post
    Better than you'd get on an adslmax upto8mbit special!
    No... 640k is 640k on every service!

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    Is that on an adsl2+ circuit ?!

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    Ric_'s Avatar
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    Quote Originally Posted by kmount View Post
    Is that on an adsl2+ circuit ?!
    That's miles from the exchange... along ancient copper... oh for some gypsies to come and steal a load of the phone lines

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    IanT's Avatar
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    I moved into my place in early 2008 and I got a BT line as I was going to use Be* Internet......the line wasnt in use by the current owners.........think it cost me £125 for BT to push in 1 cable in the exchange

    But I do get a good 21mb sync on my internet

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    Quote Originally Posted by Ric_ View Post
    That's miles from the exchange... along ancient copper... oh for some gypsies to come and steal a load of the phone lines
    They're called 'travelers' not Gypsies apparently now. I watched someone get in trouble for talking about them. anyway...

    If I'm right the futher away from the BT Exchange you are the 'pooper' the speed? What slow speed is unacceptable? I rang them as I was getting 600kb downstream and they said it was acceptable. It wont even load my Facebook.

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    TalkTalk will also do you a line for £59.99.

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    If the line is still physically connected to their network, they should re-activate it for free. If it needs a little bloke to come out in a van and physically connect it up or lay new cables to the house, then it may well cost you.

    DO NOT connect it through one operator, then change to another one for your calling package, as most will sign you into 12 month contract when you activate the line, and charge you a fee to move away before the end of the first 12 months. Get the line activated by the operator that you want to take your calling plan out with.

    I fell into this trap recently through naievity, thinking BT were always responsible for the line no matter who I had my calling plan with, I re-activated my line with BT straight away, then decided to go for Skys 3 in 1 package when I was looking for broadband and TV. BT charged be £89 for the priveledge of ending the contract early - I had no idea I had entered a contract when re-activating the line, should have read stuff more carefully - my own silly fault, but you may learn from my mistake.

    Mike.
    Last edited by maniac; 28th December 2009 at 02:16 AM.

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    russdev's Avatar
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    That is because the line is sorted by BT Open Reach and not BT the phone service provider.

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