Staff IT Training ideas

[amvc]

I am going to be running some 'drop in' sessions for our staff over the next 4 weeks. I am just going to cover simple everyday problems that they may come across such as...

why doesnt my IAWB work
I cant access SIMS
Using the room booking system
Accessing thier school email from home

Just easy trouble shooting for themselves before calling us (yes i will stress the importance of turning it off and on again )

Can any of you think of anything else that would be good to cover?

Thanks

Jon

[witch]

How to read Office 2007 docs in anything else or vice versa (compatibility pack)
How to set up internet at home - changing proxy etc
How to get external speakers to work on a laptop (you'd think it was easy, but no...)
How to adjust power/hibernation/standby settings on a laptop or computer
How to set a password on sensitive documents
How to use the printers
How to change a password and what makes a good password
(and that was just today!!)

[frosty]

IWB Calibration

[azrael78]

Why giving your IT department cakes and biscuits is a good thing.
Hmmm... hard to think of legitimate things that aren't already covered.

Perhaps something like - what can I and what can't I do with my LFT (assuming you have those)?

Az