+ Post New Thread
Results 1 to 7 of 7
General Chat Thread, Daily/Weekly Jobs in General; Do you guys and gals have a check sheet of daily/weeky/monthly jobs. I am currently formulating one but as is ...
  1. #1
    gibbo_ap's Avatar
    Join Date
    Nov 2007
    Location
    Staffs, UK
    Posts
    937
    Thank Post
    233
    Thanked 81 Times in 64 Posts
    Rep Power
    37

    Daily/Weekly Jobs

    Do you guys and gals have a check sheet of daily/weeky/monthly jobs.

    I am currently formulating one but as is always the case i am getting brain freeze

    i have attached what i have so far

    we will be moving to a help desk system but as my predecessor (i was promoted last friday ) never enforced one it will be a chore. so whilst we get over the massive work load left for us we will be using a tick chart and white board.

    anything else i have missed or even great new ideas you wish to share?
    Attached Files Attached Files

  2. #2

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,459
    Thank Post
    409
    Thanked 672 Times in 614 Posts
    Rep Power
    192
    Securus is only checked once weekly? I'd personally try to do that more often.

    Check with departments current problems/help/requests
    How will this work, you're going to talk to each department and see what they want/have issues with? I'd try to push for a central system for reporting issues as it'll be better in the long run.

  3. #3
    gibbo_ap's Avatar
    Join Date
    Nov 2007
    Location
    Staffs, UK
    Posts
    937
    Thank Post
    233
    Thanked 81 Times in 64 Posts
    Rep Power
    37
    At present the department has a black cloud over us due to inproper management from before the summer, so i want to get us out there and be seen.

    at preset securus isnt even set up, i went on the course at the start of summer, and wasnt in over most of summer, its on a list of jobs. i was told by the ppl at county that checking it is not the job of it support but the job of the slt, although i have bin told this is not going to happen.

    any ideas?

    Quote Originally Posted by Edu-IT View Post
    Securus is only checked once weekly? I'd personally try to do that more often.


    How will this work, you're going to talk to each department and see what they want/have issues with? I'd try to push for a central system for reporting issues as it'll be better in the long run.

  4. #4

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,821
    Thank Post
    272
    Thanked 1,140 Times in 1,036 Posts
    Rep Power
    351
    Quote Originally Posted by Edu-IT View Post
    How will this work, you're going to talk to each department and see what they want/have issues with? I'd try to push for a central system for reporting issues as it'll be better in the long run.
    I would recommend this to, we just have one email address that everybody emails, which goes through to our helpdesk software Spiceworks, is really easy to set up, either using POP3 of IMAP, and its free! all you have to do is put up with the adverts, which are not that bad anyway. also another thing we have done here to manage supplies is install Inflow Inventory which has made the whole process of stock control so much easier, as you don't have to go through all sorts of hassel when trying to find out where the stock has gone.

    And that black cloud thing, i know where you are coming from, it takes a lot of hard work but you will get there in the end! we had that last year with a really slow network that took anything between 20 and 45 mins to log in!! using very old failing hardware!

  5. #5

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    10,223
    Thank Post
    1,925
    Thanked 2,425 Times in 1,775 Posts
    Rep Power
    842
    I would have WSUS checking/admin and Symantec (or whatever AV you use) checking on there as well...

  6. #6
    captaincharisma's Avatar
    Join Date
    May 2011
    Posts
    224
    Thank Post
    56
    Thanked 14 Times in 14 Posts
    Rep Power
    16
    I used to check the ICT suites once a day and try and get to every room in the school once a week.

  7. #7
    Flakes's Avatar
    Join Date
    Nov 2009
    Location
    Newcastle
    Posts
    476
    Thank Post
    38
    Thanked 74 Times in 48 Posts
    Rep Power
    28
    we use GLPI as our helpdesk its actually really good, and it has an inventory for tracking toner/printers and a section to loan out equipment, if you link it with fusionInventory it will automatically scan the network and retrieve network devices to add to the inventory.

    currently i have

    GLPI + fusionInventory
    Spiceworks,

    i installed Spiceworks before i had fusionInventory and just like to keep both as Spiceworks is better at some things, although i wouldnt use the spiceworks helpdesk(didnt find it any good)



SHARE:
+ Post New Thread

Similar Threads

  1. [SIMS] Sims.net Publishing weekly cover lists to an internal web page
    By Iain.Faulkner in forum MIS Systems
    Replies: 9
    Last Post: 30th June 2012, 11:03 AM
  2. Daily results
    By Geek_of_HeathMount in forum Coding
    Replies: 4
    Last Post: 19th May 2009, 02:50 PM
  3. Some weekly stats.
    By Dos_Box in forum General Chat
    Replies: 44
    Last Post: 26th November 2008, 02:04 PM
  4. Help - computer weekly article
    By mattx in forum General Chat
    Replies: 16
    Last Post: 30th October 2007, 02:25 PM
  5. How do you keep track of you daily jobs?
    By Little-Miss in forum General Chat
    Replies: 28
    Last Post: 14th October 2007, 03:15 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •