General Chat Thread, Supporting an unfamiliar software package in General; xkcd - A Webcomic - Tech Support Cheat Sheet...
2nd September 2009, 02:31 PM #1
Supporting an unfamiliar software package
Thanks to fafster from:
tom_newton (2nd September 2009)
IDG Tech News
2nd September 2009, 02:33 PM #2
Somebody posted this on another forum the other day (I think it was another forum).
Very funny, and not too far from the truth most of the time
2nd September 2009, 02:59 PM #3
2nd September 2009, 03:05 PM #4
Heh, this is why "remote support" sucks
I'm in the kitchen yesterday evening, doing the washing up, and there's the plaintive cry "how do i stop this webcam popping up" (Mrs' lappy comes with crappy webcam s/w that pounces on you when you go anywhere near the left edge) - so of course I says "oh just turn it off"... "how"... "Er... I need to see it, can it wait till I am done washing up?"...
Eventually she figured it out herself. No doubt using the same flowchart
2nd September 2009, 04:58 PM #5
Of course, the proper response was "well, you come and do the washing up and I'll fix the computer"
Originally Posted by tom_newton
<fx>ducks and runs to get away from flying objects</fx> :-)
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