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General Chat Thread, Anyone here SAN experts? Our SANs down! in General; Just came on here as a last resort really while waiting for support etc to get back to me! Last ...
  1. #1

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    Anyone here SAN experts? Our SANs down!

    Just came on here as a last resort really while waiting for support etc to get back to me!

    Last night our SAN must have had a problem (We have 2 in seperate buildings replicating each other I believe)

    Got a email from it:
    Neverfail Heartbeat Red Alert: Neverfail Channel connection has been lost. This happened at Tue Aug 25 20:30:32 BST 2009 on the Secondary nfpri while Passive. Further information if available: If you regularly get this message please see KB 992.)

    This morning both SANs are at the Windows Storage Server screen fine, so I can go through console / RDP on both.

    On both there is a Neverfail system tray icon saying NEVERFAIL HEARTBEAT NOT RUNNING.

    Any ideas? I didn't know servers could have heart attacks!

    (It is a Westek SAN unit, not sure what model though!)

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    The heartbeat is for the SANs to check eachother are still alive. It is generally for high availiblity, so when 1 goes down the other sees this and takes over any services.

  3. #3

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    Well that didn't work out then, since neither are 'up'!

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