Reasons why a fault occured

[Bigape]

We've all had it. A fault has appeared on a machine/projector/IWN, whatever, and the person reporting it is adamant that it hasn't been touched. The fault is usually something that the average year 7 kid could fix without looking up from his playstation, so what do you put in the call log?

A couple of my favourites are.....

PEBCAK
There was an issue with some of the digits in the bio/hardware interface

The second one once got me a pat on the back from the dept. head after I 'fixed' his wireless connection problem on his laptop (I turned the wireless switch back on)

[jamesb]

PEBCAK and its many variants
Layer 8 error
ID-10-T
IUE
Layer 9 error (refers to upper management rather than normal users)
RTFM
JGI

All ones which I carefully taught to my techncian before I left.

[Domino]

PICNIC error

Problem in chair, not in computer