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General Chat Thread, Reasons why a fault occured in General; We've all had it. A fault has appeared on a machine/projector/IWN, whatever, and the person reporting it is adamant that ...
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    Bigape's Avatar
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    Reasons why a fault occured

    We've all had it. A fault has appeared on a machine/projector/IWN, whatever, and the person reporting it is adamant that it hasn't been touched. The fault is usually something that the average year 7 kid could fix without looking up from his playstation, so what do you put in the call log?

    A couple of my favourites are.....

    PEBCAK
    There was an issue with some of the digits in the bio/hardware interface

    The second one once got me a pat on the back from the dept. head after I 'fixed' his wireless connection problem on his laptop (I turned the wireless switch back on)

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    PEBCAK and its many variants
    Layer 8 error
    ID-10-T
    IUE
    Layer 9 error (refers to upper management rather than normal users)
    RTFM
    JGI

    All ones which I carefully taught to my techncian before I left.

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    PICNIC error

    Problem in chair, not in computer



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