Slow connection from home

[techyphil]

Just to up-date you all.

It's a fault with the line itself. A BT engineer has been in today cleaning the fiber cable and testing the connectivity. It took about an hour and its suddenly working.

However, they phoned a few hours later to report CRC errors and asking if the internet was still working. At the time of the call it was.

At 5ish I went to go home, and Boosh - It doesnt work again.

They're dealing with it tomorrow now.

[techyphil]

Well we had a guy from affiniti out today. He tested our cisco router first thing this morning. It took him 4hours to replace it with the running config from our old cisco router.

It proved that it was not the cisco router. However, the cisco router he was going to replace it with was half the spec of the old one, so decided to put back the old one. He is 99% sure its not the router.

Anyway, after putting it back the internet was back up and running.

UNTILL NOW! Its gone down again, I can't remote in any more.

Arrrg.

[kmount]

Does your location have a redundant fibre pair ran in?

In the times we've had failures the first port of call was for BT to switch the fibre over onto the second pair.

[techyphil]

hey kmount

Yeh we've got 2 lines coming in. BT won't touch it until our router has been replaced. So Affinity are coming on site first thing Thurs to replace it with a better router!

Its weird how random it is.