General Chat Thread, Ebuyer education in General; From reading the thread earlier this year about ebuyer, I saw that they do indeed do education accounts.
I've just ...
9th December 2008, 01:35 PM #1
From reading the thread earlier this year about ebuyer, I saw that they do indeed do education accounts.
I've just called up, and been told that they do trade accounts, but you need to spend 5k or more a month. I said I'd been told about education accounts and got passed through to ebuyer@work.
The guy there said I create at @work account then register for trade account, I asked about spending and said I was just told I need to spend 5k a month and he asked what sort of school we were and said
"Yeah you have a lot of users so you'll clear that easy"
There is no way I'll be spending 5k a month on anything. Is this the proverbial smoke being blown up my something, or do you indeed have to spend a minimum amount to qualify for educational sales?
I only enquired saying we would have to pay via PO as we have no school credit card
IDG Tech News
9th December 2008, 01:40 PM #2
They got rid of most of their focus teams staff and consolidated it back to a single team, not sure what they are doing with education.
9th December 2008, 01:56 PM #3
We've got an account with them - we set it up as a Trade Account (Government & Education), and pay by PO. We've only ever bought £900 worth of stuff from them although I don't suppose we got any special educational discount. Their prices were still good anyway. I presume the account's still valid as I can still log onto it.
I think they're just trying it on with you - if they want your business they'd be a bit stupid to insist you have to spend X amount per month. Speak to someone else there: we went through their B2B team but I think they're called 'platinum sales team' now.
9th December 2008, 02:31 PM #4
Same here, we used to have an account manager but now our orders go through the "platinum sales team" never been told about a minimum spend but we just get stuff at normal web prices. We do however have to ring them to place orders as we can never send a fax to them even though both ends definately work :-S
Originally Posted by timzim
9th December 2008, 02:51 PM #5
someone from ebuyer commented on a previous post I think. Worth digging that out and PMing whoever it was?
9th December 2008, 03:08 PM #6
I'll see if I can give Martin Tune a call (his name should come up in a search on here) and see if he can help.
My guess is that you got passed to a chancer who is looking to make some money so if you have a name I'd pass that on.
11th December 2008, 05:28 PM #7
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