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General Chat Thread, Age of Laptops in General; Probably a stupid question, but is there any way of finding out how old a Dell laptop is? I need ...
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    witch's Avatar
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    Age of Laptops

    Probably a stupid question, but is there any way of finding out how old a Dell laptop is? I need to find out EXACTLY how old 15 are!

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    Face-Man's Avatar
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    If you type the tag number into the dell support website it should tell you the age and support details.

    Dell Support Home Page

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    SYSMAN_MK (18th November 2008)

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    DSapseid's Avatar
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    Could you not look back and find the invoice/Purchase Order?

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    Quote Originally Posted by DSapseid View Post
    Could you not look back and find the invoice/Purchase Order?
    That would mean asking the Finance department to interrupt their tea break...

    Face-Man's suggestion is what I would have said had he not beat me to it. In the past when I had to do an audit I even wrote a screen-scraper to pull the dates for 300+ machines. Naughty I know, but we pay Dell enough that I think they'll get over it.

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    witch's Avatar
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    Quote Originally Posted by DSapseid View Post
    Could you not look back and find the invoice/Purchase Order?
    Er...no, afraid not - not that easy I'm afraid - a lot of stuff missing here and these laptops are quite elderly so we are talking a lot of files ago if you see what I mean!
    Just looked on the site
    I must be as blind as a bat!!

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    SYSMAN_MK's Avatar
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    As Face-Man says enter the service tag on the warranty info page for all the details you need such as ship date, warranty info, original spec.

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