+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 19
General Chat Thread, Starting a new job as a "Network Manager" in General; Well, my job title is ICT Technician/Network Manager. It's at a Primary School. Their current mananger was no longer there ...
  1. #1

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,508
    Thank Post
    2,371
    Thanked 741 Times in 454 Posts
    Blog Entries
    2
    Rep Power
    541

    Question Starting a new job as a "Network Manager"

    Well, my job title is ICT Technician/Network Manager. It's at a Primary School.

    Their current mananger was no longer there for some reason or another.
    (which i really should of asked, i'm pants at interviews)

    So put yourself in my shoes. It's your first day, you're shown to your desk. No one knows where anything is....where do you start?


  2. #2


    Join Date
    Feb 2007
    Location
    Northamptonshire
    Posts
    4,680
    Thank Post
    352
    Thanked 794 Times in 714 Posts
    Rep Power
    346
    Put the kettle on, and spend the first day or so talking to people, get a feel for their thoughts on IT, and more importantly how they regard its current use in the school.

    There's plenty of time to sort out the nitty gritty techy stuff, but there's not normally enough time once you've been there a while to take stock of the current feelings/impressions.

    Congrats though, make sure you invest in a good notepad to write everything down

  3. Thanks to kmount from:

    Little-Miss (25th August 2008)

  4. #3

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    9,921
    Thank Post
    1,332
    Thanked 1,773 Times in 1,100 Posts
    Blog Entries
    19
    Rep Power
    593
    Wow ... good luck with it all.

    Ok, a couple of things to start with and hard to put them in order.

    1 - Assets: find out what the school has, where it is, who is using it and how they use it. This should allow you to be able to look at how old things are, how much investment is made and ifi it is being made in the right areas.

    2 - Licences: An easy one to get caught out on when someone leaves before you arrive. If the school doesn't know then try and speak to the bursar about where things have been ordered from in the past and speak to your suppliers. Don't panic about it, most suppliers can help you get back on track.

    3 - Network: Working out what plugs in where can be a lengthy process, even in a small primary, but it saves time when trying to track down what is wrong.

    4 - Other school: Make contact with the other schools in the area and find out if they have previously worked together ... it is surprising what schools know about each other.

    5 - RBC /ISP: get to know these people ... if you get any services from them they can be your best friend in helping you out.

    6 - FITS Primary: Moving to a more long term solution, then look at the FITS and FITS primary materials from BECTA. This will help you with setting some better targets for the school and helps to make the school realise the need for planning.

    If there is anything else .. you know where we are

  5. Thanks to GrumbleDook from:

    Little-Miss (25th August 2008)

  6. #4
    kesomir's Avatar
    Join Date
    Mar 2008
    Location
    London
    Posts
    288
    Thank Post
    15
    Thanked 28 Times in 23 Posts
    Rep Power
    17
    As grumbledook says.

    Inventory - make sure you have a list of all the IT gear, serial numbers, MAC etc. (inc. licences, any support contracts, warranties, Operating Systems in use...)

    Ethernet Connections - check the patch panel, number all the ethernet ports if not already done. Make a network map.

    Disaster Recovery - What is (or isn't) in place, can you afford to lose said data and how long would recovery to full operation take. Plan your DR.

    Current IT use + where they want to go today™

  7. #5

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,508
    Thank Post
    2,371
    Thanked 741 Times in 454 Posts
    Blog Entries
    2
    Rep Power
    541
    Thanks all....made me feel a little calmer...

  8. #6

    Join Date
    Mar 2007
    Posts
    1,748
    Thank Post
    79
    Thanked 288 Times in 219 Posts
    Rep Power
    70
    congratulations!

    first couple of days spend talking to people, after that do a swot analysis (strengths, weakness's, opportunities and threats), update any policies that need updating with the relevant staff (aup, how to prioritise jobs, how to make purchases, how to log support calls) then crack on with updating all the paperwork and filling in any holes. also bare in mind the work you would like to carry out at half term.

    good luck!

  9. #7

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,088
    Thank Post
    402
    Thanked 618 Times in 565 Posts
    Rep Power
    180
    Good luck with your new job.

    When meeting new people try to work out who is going to be a PITA.

  10. #8

    russdev's Avatar
    Join Date
    Jun 2005
    Location
    Leicestershire
    Posts
    6,915
    Thank Post
    708
    Thanked 549 Times in 364 Posts
    Blog Entries
    3
    Rep Power
    204
    Within first week find cupboard that has not been sorted in months (we all have one) and clear it out will impress everyone big time as all they see if someone coming in clearing something the previous person wouldn't.

    It wins you respect and friends every time...

    Russ

  11. #9

    Join Date
    May 2006
    Location
    West Bromwich
    Posts
    2,190
    Thank Post
    299
    Thanked 215 Times in 185 Posts
    Rep Power
    56
    When i started my job the boss was kind enough to give me a gentle easing in. What i mean by this is that he said that i did not need to worry about issues that users had and i should just concentrate on getting to know the network and how things are being run and what could do with improving etc.

    Maybe your boss could do the same. I must admit it does help as you can get on with sorting out the important things before worrying about the users trivial matters (obviously not all issues would be trivial) but you may also find that sorting out some long-standing issues as you find them, if they are simple to eradicate, could remove the users issue anyway.

    I for one am with grumbledook with the licensing point. I am still trying to sort out the licensing mess, whilst also trying to get my head around MS crap that is their licensing model. I've only been here nearly 2 years now.

    Any way good luck. It is actually quite hard in a primary school due to the limitations of their age range. If you work out the best way to give them individual user names and password whilst making it easy for them to remember for the 5-6 yr olds then let me know.

  12. #10

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,786
    Thank Post
    572
    Thanked 2,154 Times in 982 Posts
    Blog Entries
    23
    Rep Power
    626
    An important tip is to 'Not Change Anything Yet' if everything appears to be working. It is all to easy to break an unfamiliar network until you know what lives where and what is doing what.

  13. #11
    pooley's Avatar
    Join Date
    Sep 2005
    Location
    S Wales
    Posts
    1,128
    Thank Post
    77
    Thanked 118 Times in 99 Posts
    Rep Power
    66
    All of the above, but if the old manager has been gone a while, expect to fight a few fires and just get stuff working before you get a chance to play/learn the setup.

  14. #12
    PEO
    PEO is offline
    PEO's Avatar
    Join Date
    Oct 2007
    Posts
    2,093
    Thank Post
    457
    Thanked 150 Times in 95 Posts
    Rep Power
    71
    Have to say I agree with GrumbleDook and others. I took over as NM for a secondary school and Im starting to make my way through what licences we have. Im actually looking for a program to help me figure out what is what and how many machines each software can be installed on. Looking at what we have here, seems like it could take a wee while. My very best of luck to you and congrarulations

  15. #13
    PEO
    PEO is offline
    PEO's Avatar
    Join Date
    Oct 2007
    Posts
    2,093
    Thank Post
    457
    Thanked 150 Times in 95 Posts
    Rep Power
    71
    Quote Originally Posted by Dos_Box View Post
    An important tip is to 'Not Change Anything Yet' if everything appears to be working. It is all to easy to break an unfamiliar network until you know what lives where and what is doing what.
    I totaly agree here, I learnt that at first hand. imo the legal stuff comes first. Changing bits of the network is not perfesional and should be a graduale proccess working with staff where needed.

  16. #14

    russdev's Avatar
    Join Date
    Jun 2005
    Location
    Leicestershire
    Posts
    6,915
    Thank Post
    708
    Thanked 549 Times in 364 Posts
    Blog Entries
    3
    Rep Power
    204
    Yes the popular thought is leave everything as is for 90 days.

    Russ

  17. #15

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    241
    When I worked in a primary (in the same kind of role as yours) it was very much the same prediciment. I was shown to the computer room and told nothing else. Likewise, the previous employee left and I never thought to ask why. Duh.

    Anyways, the first thing that I did was implement a backup plan (as one wasn't in place) and it's just as well I did as the servers failed 2 weeks later. After that I sorted all the licenses out and did an inventory of the network. I know it sounds boring but it's the stuff we're all employed to do and once out the way it's easy to keep on top of.

    After this I started sorting out the mess of the network.... Cabling nightmares, AD hell and all that.

    Through time the school had me teaching in the classroom by myself (not what I was employed to do). I made some good friends (teachers) who told me stories about the old tech and the hell he went through. It seemed the same was slowly happening to me and I decided to get out before it was too late.

    I enjoyed the experience but if I was to go near a primary now it would only be as part of a secondary school team who support feeder primaries.

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Disabling student access to the "Choose a wireless network" window in CC3
    By reggiep in forum Network and Classroom Management
    Replies: 3
    Last Post: 2nd July 2008, 03:37 PM
  2. Need help with this damn "job evaluation"..
    By Oops_my_bad in forum General Chat
    Replies: 3
    Last Post: 4th May 2008, 07:26 PM
  3. "Error 403" & "Moved to here" message
    By tech_guy in forum Windows
    Replies: 4
    Last Post: 24th January 2008, 01:07 PM
  4. Replies: 6
    Last Post: 28th September 2006, 07:06 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •