I was going through my emails today to make a list of people i needed to get in touch with to talk about papercut as they had emailed me and i havenít heard much from them in the last 4 months.
every school/college/uni i called I talked to a member of the IT staff and not one seemed happy
They were either imaging pc's, installing new sites or replacing networks and it was usually going wrong.
They were all especially looking forward to the teaching staff returning and saying "Did you have a nice holiday"
So while you may be stuck under a desk untangling network cables someone (me!) appreciates what you are doing.