helpdesk show

[russdev]

http://www.helpdeskshow.com

Anyone going if so can you give me an email on russell.dyas@gmail.com

Russell

[crc-ict]

I was thinking about going, but not really sure if its worth it.

Anyone been before and got any opinions to share?

Cheers

[russdev]

been rated quit high by some people and get some good freebies as well..

i am down on first day if work lets me have time off

russ

[russdev]

got someone who is going down on 25th

now if anybody going down on 26 or 27th lets us know

Russ

[GrumbleDook]

I'm letting Stephen out, but not sure what day he is going ....

I'll ask tomorrow

[russdev]

advantage of going and contacting me before hand is that you get nice fancy press badge and that means that you also get access to swanky press area...

Russ

[richard]

I've been told that I cannot go as I have not been able show exactly what I want to look for and benefits there will be for the school.

[Ric_]

I've been told that I cannot go as I have not been able show exactly what I want to look for and benefits there will be for the school.

Maybe some ammo at http://www.becta.org.uk/fits/ for you.

[russdev]

benafits for school

all stuff that came out of helpdesk show now about 5 years ago is now being promoted by becta i.e fits is rebranded and lslightly modfied version ITIL.

So going to this will mean you you will be getting ideas now on what will be becta's vision of good ict support in education in few years time. So school will be starting to be at fore front of leading ict support.

for example following semnair

"Embracing ITIL at the Strategic Level *
* *
* Andy Evans, Executive Consultant, Pink Elephant EMEA *
* *
* *
* For most organisations, implementing IT Service Management is a significant undertaking. Not least of which is designing a future where working practices and behaviours can change. This presentation provides an insight into how to build a strategic change programme that embraces people, process, technology and organisational re-design. *
* "

you could put argument forward in two years time becta wil start to look at where commercil world have done good practice and transfer that to education sector.

which means in two years time if we implemnt good practice now you will be a leading school..

russ

[russdev]

anymore

russ