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General Chat Thread, embc/syntrix celebration event in General; ďAre you keeping a log? ISA is very handy for this. Show it to your LA and start talking about ...
  1. #16
    Pottsey's Avatar
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    ďAre you keeping a log? ISA is very handy for this. Show it to your LA and start talking about money back.ď
    Sort off, there logs show the problem, they acknowledged itís a problem and I spent hours on the phone. Just they have no idea how to fix it. I do feel sorry for their support guy as he really has tried hard to fix it and we spent hours on the phone. But as nice as he was it doesnít change the fact itís still not working.

    Wasnít even aware we could get money back.

  2. #17

    sparkeh's Avatar
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    Quote Originally Posted by Pottsey View Post
    Wasnít even aware we could get money back.
    Well neither am I but its worth a try

    A tech from another school did tell me that they handed over their ISA logs showing their downtime, moaned like hell for a long time and received a rebate.

    I have no way of checking the validity of that story however.

    But I guess if the SLA is being broken then its certainly possible. Talk to your LA, they are, or should be, on your side

  3. #18

    GrumbleDook's Avatar
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    Bit difficult to receive a rebate if it is top-sliced.

  4. #19

    russdev's Avatar
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    Well here are some photos well i was going upload rubbish mobile camera video.

    But look what we have here full size video from embc on usm memory stick please hold while i cut out parts that do not involve edugeek members...

    russ
    Attached Thumbnails Attached Thumbnails embc/syntrix celebration event-image008.jpg   embc/syntrix celebration event-image009.jpg   embc/syntrix celebration event-image010.jpg   embc/syntrix celebration event-image011.jpg   embc/syntrix celebration event-image012.jpg  

    embc/syntrix celebration event-image013.jpg  

  5. #20

    russdev's Avatar
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    http://www.russdev.com/Movie.wmv

    Nothing to see here move along please..

  6. #21

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    Thanks Russ.

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