+ Post New Thread
Results 1 to 13 of 13
General Chat Thread, Dell chasing payment. in General; Anyone know why Dell sales have started to chase payments form schools recently?...
  1. #1
    speckytecky's Avatar
    Join Date
    May 2006
    Location
    UK
    Posts
    2,493
    Thank Post
    3,348
    Thanked 255 Times in 208 Posts
    Blog Entries
    3
    Rep Power
    108

    Dell chasing payment.

    Anyone know why Dell sales have started to chase payments form schools recently?

  2. #2

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,783
    Thank Post
    572
    Thanked 2,151 Times in 981 Posts
    Blog Entries
    23
    Rep Power
    625
    Because you owe them money? They are a business y'know! Perhaps they need figures for the second quarter in fast!

  3. #3

    tech_guy's Avatar
    Join Date
    May 2007
    Location
    That little bit in the middle of Little Old England
    Posts
    8,130
    Thank Post
    1,907
    Thanked 1,341 Times in 740 Posts
    Blog Entries
    3
    Rep Power
    394
    Erm, because a lot of schools are in debt?

  4. #4
    richard.thomas's Avatar
    Join Date
    Sep 2007
    Posts
    491
    Thank Post
    5
    Thanked 11 Times in 10 Posts
    Rep Power
    16
    I'm suprised you managed to buy anything from dell! We used to use them all the time, but when I last tried to get something from them I rang the school number several times to be put on hold for about 40 minutes (thank god for speaker phone!)

  5. #5
    Burt's Avatar
    Join Date
    Jun 2008
    Location
    The South
    Posts
    26
    Thank Post
    4
    Thanked 2 Times in 2 Posts
    Rep Power
    13
    Quote Originally Posted by richard.thomas View Post
    I'm suprised you managed to buy anything from dell! We used to use them all the time, but when I last tried to get something from them I rang the school number several times to be put on hold for about 40 minutes (thank god for speaker phone!)
    Like Richard says we used to use them all the time until they changed the account managers like their socks!

    We now use a Dell reseller and get better prices than direct!

    Perhaps we are all doing this and they are calling in the money owed to make their end of quarter figures look good?

  6. #6
    Pete10141748's Avatar
    Join Date
    Nov 2007
    Posts
    1,356
    Thank Post
    104
    Thanked 220 Times in 130 Posts
    Rep Power
    86
    burt, what reseller do you use that gives you better prices than Dell itself?

  7. #7

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,228
    Thank Post
    239
    Thanked 1,562 Times in 1,246 Posts
    Rep Power
    339
    I obtained a quote recently for a customer and Dell seem to put on horrendous delivery charges of 60. Surely that could be interpreted as mis-leading?

    Otherwise I could advertise PC's on my website for 10 and charge 300 postage?

  8. #8

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,802
    Thank Post
    110
    Thanked 583 Times in 504 Posts
    Blog Entries
    1
    Rep Power
    224
    Quote Originally Posted by Michael View Post
    Otherwise I could advertise PC's on my website for 10 and charge 300 postage?
    Works on ebay!

  9. #9

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,228
    Thank Post
    239
    Thanked 1,562 Times in 1,246 Posts
    Rep Power
    339
    Works on ebay!
    Very true, but I avoid them like the plague!

  10. #10

    Join Date
    Feb 2006
    Location
    Derbyshire
    Posts
    1,381
    Thank Post
    181
    Thanked 211 Times in 171 Posts
    Rep Power
    65
    Quote Originally Posted by Michael View Post
    I obtained a quote recently for a customer and Dell seem to put on horrendous delivery charges of 60. Surely that could be interpreted as mis-leading?
    Yup - they just got a slap from the ASA over it.

    Dell rapped for £60 delivery charge on £200 laptop | Channel Register

    The ASA said that, error or not, the advert appeared to impose charges amounting to a significant proportion of the cost of the computer on buyers, and that buyers appeared to have no choice but to pay the charges.
    60 delivery on a 199 laptop

  11. #11

    dhicks's Avatar
    Join Date
    Aug 2005
    Location
    Knightsbridge
    Posts
    5,609
    Thank Post
    1,223
    Thanked 772 Times in 670 Posts
    Rep Power
    234
    Quote Originally Posted by Burt View Post
    Like Richard says we used to use them all the time until they changed the account managers like their socks!
    Hmm, has there maybe been some kind of small business / schools sales push thingy decided on at Dell? We now have a "dedicated account manager" to deal with. Theoretically, this makes things simpler, but I've just spent a good half-hour re-explaining the new machines and server we require for our new multimedia suite to yet another Dell representative, then got back a quote for a server machine with a non-virtualised OS and a tape drive... so 1998!

    --
    David Hicks

  12. Thanks to dhicks from:

    speckytecky (12th June 2008)

  13. #12
    Burt's Avatar
    Join Date
    Jun 2008
    Location
    The South
    Posts
    26
    Thank Post
    4
    Thanked 2 Times in 2 Posts
    Rep Power
    13
    Quote Originally Posted by Pete10141748 View Post
    what reseller do you use that gives you better prices than Dell itself?
    Just need to check they are OK with me posting their name in this forum...

  14. #13

    SpuffMonkey's Avatar
    Join Date
    Jul 2005
    Posts
    2,224
    Thank Post
    54
    Thanked 276 Times in 184 Posts
    Rep Power
    133
    Quote Originally Posted by Burt View Post
    Just need to check they are OK with me posting their name in this forum...
    I'd like to know who they are too - as I'm about to get quotes for some Dell desktops - anyone else really happy with a Dell supplier?

SHARE:
+ Post New Thread

Similar Threads

  1. Getty images request for payment
    By zag in forum Web Development
    Replies: 19
    Last Post: 6th October 2009, 02:34 PM
  2. Dell and XP
    By SimpleSi in forum Windows
    Replies: 7
    Last Post: 5th February 2008, 08:59 AM
  3. On Call Payment
    By _Bob_ in forum General Chat
    Replies: 6
    Last Post: 20th December 2006, 03:09 PM
  4. Anybody want to buy a new Dell
    By richard in forum General Chat
    Replies: 3
    Last Post: 25th August 2006, 09:42 PM
  5. Dell ... why me?
    By GrumbleDook in forum Bad Experiences
    Replies: 8
    Last Post: 30th June 2006, 09:51 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •