General Chat Thread, EMBC WAT Tool in General; It does say in the intrim management tool and i quote
"A warm welcome to the Interim Web Administration Site. ...
1st April 2008, 12:02 PM #1
EMBC WAT Tool
It does say in the intrim management tool and i quote
"A warm welcome to the Interim Web Administration Site. This site will be superseded by the Web Administration Toolkit (WAT) before April 1st. This site will allow you to request administrative functions that will be provided by the WAT tool in the future...."
Just seen this in the news and alerts box on the logon screen
- The new WAT tool will be implemented w/c 31st March.
- A change freeze for user provisioning/edits is required from Wednesday 2nd April until Friday 4th April to allow full integration of the WAT tool.
1st April 2008, 12:21 PM #2
So bloomin annoying all this changeover, and at year end too, who's great idea was that...
For those teachers who cannot remember their password it seems we cant even change their passwords, so no email until the WAT tool is up & running. I suppose something so major is bound to have some hiccups but the timing could have been better. ;-)
1st April 2008, 12:24 PM #3
We have emailed them asking for password resets, no reply yet
Originally Posted by katem
1st April 2008, 02:07 PM #4
Get your changes in quick before tomorrow when it goes into a freeze.
It annoys me though that the interim site stipulates it would be available from today but isn't. - What annoys me more though is that we need to have a freeze in a working week when if all they need is 3 days they could have at least used the weekend!!
1st April 2008, 07:14 PM #5
The dates for all of this are due to the end of contract unfortunately ... I don't have more information on the tool at the moment but I have been busy doing my day job.
If I hear anything (or if anyone else does) we will get info onto here asap.
1st April 2008, 09:02 PM #6
EMBC *WAT Tool
With the contract to Fujitsu ending 31st March, surely that's an indication to Synetrix and other contractors that everything should be ready for the new contract? On time?
The tools should be ready now. For us to use now. Not "some time this week" which is more likely to end up being next week.
Do they not realize that we work with people who can't read or follow instructions? I've got many of the SMT who didn't bother to respond to emails telling them to get their info straight ready for the switch-over. And now not being able to get to their email is 'unacceptable' because they have important work to do. Ha! I'll have to calm down now.
Does Synetrix get a fine if it can't do things on time? Or do those cutely worded Service Level Agreements mean diddly squat? Probably squat.
1st April 2008, 10:04 PM #7
Honestly? If you have issues with the service then contact your LA.
1st April 2008, 10:06 PM #8
Or we could try and develop EduClone of Tony and send him to Notts.
1st April 2008, 10:53 PM #9
EMBC WAT Tool
I could talk to the LA. But as it's the LA, in combination with the EMBC who get us in this state, I might as well just bash my head against the wall until it all begins to make sense.
I was hoping for a 'bright new dawn', out from the clutches of Fujitsu... into the death grip of Synetrix!
I repeat my earlier point. All the parties to the new contract knew when it was going to start. They should have put ample resources in to have it ready. T5 anyone? A complex project, absolutely. And I'm sure that many people have been working very hard to get it right. They are after all being paid to do it.
At the very least I'd like to know why it's moved from 'this tool will be ready on 1st April' to a 'might be this week, as long as the cock crows three times and the hens lay addled eggs'.
When staff moan at me, I suppose I'll just shrug, cast the runes and mutter darkly, 'EMBC'. :P
Last edited by Wildebeaste; 1st April 2008 at 10:59 PM.
1st April 2008, 11:31 PM #10
Please ... no ... don't inflict me on any more people ... my conscience could not deal with the guilt.
Originally Posted by kmount
2nd April 2008, 08:00 AM #11
Nor could the people ....
2nd April 2008, 03:49 PM #12
EMBC *WAT Tool
The WAT tool will be available... sometime in the future!
According to the latest fantastic update, the admin tools will be implemented the week commencing 7th April.
I can hardly contain myself! Such speed! Those hamster wheels must be spinning violently down in EMBC HQ.
T'was as I predicted though.
2nd April 2008, 04:16 PM #13
i've just been logging calls with helpdesk today anyway. they don't seem to mind. in fact they dont appear to have much to do and are quite happy to chat away and joke about the switching off of the internet yesterday and how it's ironic that the news this morning centred around kids using 'dangerous' websites.
11th April 2008, 10:20 PM #14
WAT - now not availiable till 14th?
I have tried today (Fri 11th) to use the WAT but whan I click on "User Management" there is an error message
"Server was unable to process request. ---> ERROR: No siteID passed"
and the local authority drop-down list is blank.
similar problem when I go to "Bulk Upload"
I reported this to synetrix who loged this, but then I hapened to speak to our LA rep. and he said the WAT would not be availiable until Monday 14th and thats why I was getting the error message! I then found synetrix had closed the call with a note saying Simon had informed me the WAT was not availiable till Monday!
Has anyone else been able to use the WAT today or have you all received the same error message.
And how about this UPN reconciliation task we are forced to carry out before we can add any new students. As it says on the website "this is no trivial task"
Last edited by cvl4; 11th April 2008 at 10:41 PM.
12th April 2008, 08:27 AM #15
Yes, I had the same problem.
I've not looked at the UPN situation, but we may have escaped it as we don't have any student accounts on there yet....
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